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foreign object ingestion
Pets Best did cover the necessary diagnosis and procedure in full as per our policy. They did take a full month to reimburse us however which was a long time to wait.
Fraud
Currently getting a lawyer because they straight lied to me about a policy. Said a surgery would be completely covered and they only paid a very small portion. I had a worse policy for my other dog, and got her surgery almost completely covered. But this better policy, they won’t cover a very routine surgery. They refuse to let me hear the phone call, without a subpoena. Literal insurance fraud. I have lots of proof of their lies and inconsistency in their information, from multiple agents and managers. I highly recommend you get different insurance. Their claim process is slower than a turtle with 3 legs. Sometimes having to wait close to two months for a reimbursement.. complete garbage.
Insurer: MetLife
By: Jason
You folks were great!
You folks were great! Proactive….intelligent….on top of things….thank you!
Insurer: Fetch
By: John McCarthy
Evrything was very easy to fill out.
Very east to fill out. Stop with the surveys.
Insurer: MetLife
By: charles oconners
Never had any problems with Nationwide…
Never had any problems with Nationwide pet insurance. If you have the money to absorb a big vet bill I would not buy it though. I don't really think it evens out.
Insurer: Nationwide
By: Glen
Our cat's premiums went up over 400% in…
Our cat's premiums went up over 400% in 5 years! We've protected our cat from day 1 with comprehensive insurance and have had very few claims. Now that he is a senior cat and is having some health issues, we're seeing our premium increase 60% year over year, and over 4x since 2020. There is no transparency -- are these increases due to having made a claim, or are these rates across the board for all cats of the same age & coverage?
Insurer: Fetch Canada
By: Frustrated in toronto
Very easy process and great rates
Very easy process and great rates
Insurer: MetLife
By: Frederick Anderson
We have been using Healthy Paws since Nov 2020
We have been using Healthy Paws since Nov 2020 for Cheddar. For 5 years! Here are my favorite things about this company: - Very clear in their policies - All you have to do is upload your invoice from your vet - They pay you in a few days time - They communicate well - Their staff are very helpful They were recommended to me from my vet, and I am so glad I went with them! We recently had to do a surgery for Cheddar to remove a cyst. I submitted my claim the next day and they reimbursed me 4 business days later! Thanks for taking such great care of my dog!
Insurer: Healthy Paws
By: Suzanne
Straightforward Claim Process—Exactly as Expected
Submitting a claim with Pets Best was simple and straightforward. The only hiccup was logging in through the app - email validation didn’t always work, so I had to switch to Safari on my phone. Once I was in, the claim submission process was extremely easy. Processing took a little longer than I would’ve preferred, but based on the reviews I’d read beforehand, the timeline was exactly what I expected. Communication from Pets Best was clear throughout, and I always knew where my claim stood.
Insurer: Pets Best
By: Brian
Easy to understand step by step process
Easy to understand step by step process
Insurer: MetLife
By: Jawhor Siraj