The staff is always a pleasure to deal with and they answer my questions with care and professionalism !
The staff is always a pleasure to deal with and they answer my questions with care and professionalism ! I would not deal with anyone else but Trupanion .
- INSURER:
Trupanion Canada
- POSTED: 07/27/2021
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Extremely responsive and friendly customer service
Extremely responsive and friendly customer service
- INSURER:
Trupanion Canada
- POSTED: 07/27/2021
- BY:
- BREED: English Bulldog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
It’s so hard when your fur baby gets sick.
It’s so hard when your fur baby gets sick. You don’t need to have worries of how will we pay for this or deal with red tape or have to fight an insurance company to do what they had promised. My little angel has now had to have 3 major surgeries and having had Truepanion each time has been such a blessing! Each staff member that I had spoken with were so kind and helpful. They will help you with anything concerning your fur baby. During that time it’s stressful enough you need an insurance company that will do what they say. Each time the claim was finalized in just a few days. They always remember my little girls name too, who does that?!??
- INSURER:
Trupanion
- POSTED: 07/27/2021
- BY:
- BREED: Havanese
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Very good interactions and service thus far.
Very good interactions and service thus far.
- INSURER:
Trupanion
- POSTED: 07/27/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
The Trupanion staff have been excellent to deal with anytime I have questions or concerns they really do make you feel like family .
The Trupanion staff have been excellent to deal with anytime I have questions or concerns , they really do make you feel like family .
Did you find this review helpful?
Yes
No
Great insurance company great product coverage easy repayments friendly customer service.
Great insurance company, great product coverage, easy repayments, friendly customer service.
- INSURER:
Trupanion
- POSTED: 07/27/2021
- BY:
- BREED: Maine Coon
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Phone person helped me to file a claim.
Phone person helped me to file a claim. Went smoothly. Was sent email routinely to keep me up to date. Very fine, very fine
- INSURER:
Trupanion
- POSTED: 07/27/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I've never filed a claim.
I've never filed a claim. Therefore I have no experience with your expertise.
- INSURER:
Trupanion
- POSTED: 07/27/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
They are true professionals.
They are true professionals.
- INSURER:
Trupanion Canada
- POSTED: 07/27/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Customer service representative are a little misleading when they tell your bill was approved then you get an email advising Trupanion is not paying anything.
Customer service representative are a little misleading when they tell your bill was approved then you get an email advising Trupanion is not paying anything.
- INSURER:
Trupanion
- POSTED: 07/27/2021
- BY:
- BREED: Maltese
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
