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Pet parents across the U.S. and Canada have left over 219,585 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Typical insurance - denying legitimate claims.
My premium went up roughly 20% with no notice and then a wellness check for my older dog was denied because we also got blood work done to check on liver levels, which were elevated a year ago. I brought this up to the company and said I could have taken my dog in for two separate appointments,(wellness check, and then go back for a blood draw) but that causes extra stress on my dog. Spot Pet Insurance said they want to do everything they can to make their customers happy, but they wouldn't move off of this claim. Clearly they don't want to do everything possible. It was a simple request given I've paid them thousands of dollars. Even if I had not have paid a lot of money already, it is still a reasonable request.
Insurer: Spot
By: Allison Shride
The website was easy to navigate
The website was easy to navigate and make the best choice for our dog.
Insurer: Nationwide
By: Amber
Love Spot Insurance!
Love Spot Insurance!! They have been super helpful and very easy to utilize! Thank you Spot! Copper and I appreciate you!
Insurer: Spot
By: Audra Gregg
Perfect service
Perfect service! Also quick to review and send payment.
Insurer: Spot
By: Elisha Cotten
it was such a wonderful experiences to…
it was such a wonderful experiences to talk to Amanda an sign my bella rose up
Insurer: Fetch
By: Beverly
Amazing experience from the start
Amazing experience from the start So easy to setup and amazing staff answering all your questions I would recommend Sonnet Insurance to anyone
Insurer: Sonnet
By: Juan Sanchez
Satisfied customer
I have had MetLife for about 4 years. When I signed up I had the animals on my policy for and a car. All of them were senior and one of my dogs had diabetes. Even though they didn't cover his insulin because he was diagnosed before I signed up they still counted everything else. My cat was diagnosed with kidney disease and my other dog has Cushing's disease. Everyone is them has had many very trips and not once have I had trouble receiving my money. They are pretty fast as well and the app is easy to use. My cat and my diabetic baby have passed and MetLife helps pay for euthanasia and cremation. You might have to come out of pocket at first, but you will get at least 80% back after your deductible. The deductible is only a one time fee for the year and not for each animal. I have my last dog who is 13 years old with Cushing's and her medication is expensive monthly, but with MetLife it is a savior. I have not had any issues and I always submit my invoices and very progress notes right away. It usually takes about 5 to 10 days at the most to get your money and it goes right into my bank account. I wish I would have had insurance when I had my other dog's because it definitely helps a lot. They cover a lot of different things, I recommend checking them out, you won't be disappointed.
~ Dehlila actually listened caringly…
~ Dehlila actually listened caringly without judgement and tried assisting ALTHOUGH We served US military ( EVERYTHING WAS STOLEN ) My indigenous Multi-Tribal LANDS Family has NOT received OUR EARNINGS. TOO MUCH STRESS AND TOO MANY ERRORS! Renter's insurance and vehicle insurance MUST PROVIDE WHAT MY PARENTS AND MY GRANDPARENTS PAID FOR COVERAGES WE EARNED. ~
Insurer: Pumpkin
By: Carmen H.