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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great experience during a very stressful time.
Made three calls to customer service during the latest claim process. Before talking business, the customer service folks always asked how my pet was doing and offered sympathy on her deteriorating health. They were also knowledgable and polite. I filed 2 claims this year, both were processed quickly without a lot of hassle.
Insurer: MetLife
By: RU
Polite, Patient & Knowledgeable - Thank you Josh
Josh was polite and very patient (shhh... I signed up while at work). He answered all of my questions very quickly/knowledgeably and thoroughly.
Insurer: Fetch
By: Evan Salka
Peace of Mind
MetLife pet insurance has been such a peace of mind for me and my fury and scaly loved ones! Claims are processed easily and quickly. Thank you!!
Insurer: MetLife
By: Richele
You cant add multiple pets after…
You cant add multiple pets after adding one
Insurer: Nationwide
By: Ebony
We are SO thankful to have ASPCA pet…
We are SO thankful to have ASPCA pet insurance. It makes getting great care for our cats so easy. The claims process is easy and quick.
Insurer: ASPCA
By: Sarah Kesty
You guys were so helpful
You guys were so helpful
Insurer: Nationwide
By: customer
You were informative and polite.
You were informative and polite.
Insurer: Nationwide
By: customer
Customer service was great!
I spoke to Lance in Customer Service as I had to cancel a policy for a friend who is blind and has trouble on the phone. He was absolutely fantastic and so helpful and kind. What a wonderful person to speak with! Then I spoke with Eric as I needed another policy for myself and he was also helpful.
Insurer: Fetch
By: Kathy Clark
Made shopping for insurance for my…
Made shopping for insurance for my puppy very easy and gave me peace of mind that she is covered
Insurer: Prudent Pet
By: trialdiyahoo.com
Thank you Spot!
It was a relief to have Spot Pet Insurance when my dog was sick. I had piece of mind that I didn't have to worry about the cost to help her get better.
Insurer: Spot
By: Megan Meadows