224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Aileen
Aileen, Andino | Pet Advisor | Fetch Pet Insurance Pet Parent to Sansa, 3 yr old Pit mix Aileen was very easy to talk with and informative of what is covered with Fetch pet insurance.
Insurer: Fetch
By: Anthony Salemme
Very simple to use and affordable
Very simple to use and affordable
Insurer: Sonnet
By: vince.d
We have been Embrace customers since…
We have been Embrace customers since 2019. Before Embrace became part of the JAB-backed pet insurance group, our annual increases were relatively modest and the customer service was excellent. Since then, our premiums have risen almost 100% each year. Last year, our policy covering four dogs was $655.10 per month. After one of our dogs passed away and was removed from the policy, our renewal for only three dogs increased to $773.25 per month, or $9,279 per year. We have been trying for more than a month to adjust the coverage, but Embrace’s online “Edit Coverage” feature has been unavailable. Their website still advertises the ability to review and change coverage online, yet we cannot actually use it. Every time we call, we spend an excessive amount of time on hold. We have been promised callbacks that never came and given case numbers without the problem being resolved. At this point, we have filed complaints with the Indiana Department of Insurance, Indiana Attorney General, and FTC. A company charging nearly $800 a month should, at the very minimum provide a way for customers to manage their policies.
Insurer: Embrace
By: Adam S
I am so glad I decided to get Spot
I am so glad I decided to get Spot! My dog was attacked by another dog and without the insurance I don’t know what I would have done. The experience was one of the worst I’ve ever had to go through but Areo was able to pull through because we had the financial support of Spot. They processed my claim within just a day or two.
Insurer: Spot
By: Sunny Hall
Buyer Beware
We have been Embrace customers since 2019. Before Embrace became part of the JAB-backed pet insurance group, our annual increases were relatively modest and the customer service was excellent. Since then, our premiums have risen almost 100% each year. Last year, our policy covering four dogs was $655.10 per month. After one of our dogs passed away and was removed from the policy, our renewal for only three dogs increased to $773.25 per month, or $9,279 per year. We have been trying for more than a month to adjust the coverage, but Embrace’s online “Edit Coverage” feature has been unavailable. Their website still advertises the ability to review and change coverage online, yet we cannot actually use it. Every time we call, we spend an excessive amount of time on hold. We have been promised callbacks that never came and given case numbers without the problem being resolved. At this point, we have filed complaints with the Indiana Department of Insurance, Indiana Attorney General, and FTC. A company charging nearly $800 a month should, at the very minimum provide a way for customers to manage their policies.
Insurer: Embrace
By: Ali Schwartz
My recent experience with Pumpkin…
My recent experience with Pumpkin Insurance was outstanding! Speedy processing of claims! I highly recommend this company to any and all pet owners! You never know when you may need them! They were a timely blessing!
Insurer: Pumpkin
By: customer
I have been able to easily enter a…
I have been able to easily enter a claim and have received reimbursement within a few weeks time.
Insurer: Spot
By: Carolyn Gangi
Coverage explanation…
I would like to see a breakdown on the coverage decision behind my claim.
Insurer: Spot
By: Audrey Rambikur
I appreciate the office staffs…
I appreciate the office staffs friendliness and professionalism. The doctor was outstanding taking time with my girl and explaining the diagnosis and treatment to me. My only suggestion would be to try and shorten waiting time.
Insurer: MetLife
By: Maryann