154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 20, 2024

Don’t be fooled

Don’t be fooled by the self described “cute” app presentation, using bright colours and emojis to make it seem like they are your friendly next door pet insurance…This is a sneaky, soulless insurance company that will manipulate and squirm out of any claim it possibly can. Delay. Deny. Defend. I wouldn’t be surprised to see that written in big letters on the office whiteboard.

Insurer: Fetch

By: Tom Austin

December 20, 2024

Don’t be fooled

Don’t be fooled by the self described “cute” app presentation, using bright colours and emojis to make it seem like they are your friendly next door pet insurance…This is a sneaky, soulless insurance company that will manipulate and squirm out of any claim it possibly can. Delay. Deny. Defend. I wouldn’t be surprised to see that written in big letters on the office whiteboard.

Insurer: Fetch

By: Tom Austin

December 20, 2024

Don’t be fooled

Don’t be fooled by the self described “cute” app presentation, using bright colours and emojis to make it seem like they are your friendly next door pet insurance…This is a sneaky, soulless insurance company that will manipulate and squirm out of any claim it possibly can. Delay. Deny. Defend. I wouldn’t be surprised to see that written in big letters on the office whiteboard.

Insurer: Fetch

By: Tom Austin

December 20, 2024

Don’t be fooled

Don’t be fooled by the self described “cute” app presentation, using bright colours and emojis to make it seem like they are your friendly next door pet insurance…This is a sneaky, soulless insurance company that will manipulate and squirm out of any claim it possibly can. Delay. Deny. Defend. I wouldn’t be surprised to see that written in big letters on the office whiteboard.

Insurer: Fetch

By: Tom Austin

December 20, 2024

Don’t be fooled

Don’t be fooled by the self described “cute” app presentation, using bright colours and emojis to make it seem like they are your friendly next door pet insurance…This is a sneaky, soulless insurance company that will manipulate and squirm out of any claim it possibly can. Delay. Deny. Defend. I wouldn’t be surprised to see that written in big letters on the office whiteboard.

Insurer: Fetch

By: Tom Austin

December 20, 2024

Don’t be fooled

Don’t be fooled by the self described “cute” app presentation, using bright colours and emojis to make it seem like they are your friendly next door pet insurance…This is a sneaky, soulless insurance company that will manipulate and squirm out of any claim it possibly can. Delay. Deny. Defend. I wouldn’t be surprised to see that written in big letters on the office whiteboard.

Insurer: Fetch

By: Tom Austin

December 20, 2024

Worst insurance ever

Make sure u sit through and read every single fine print. They make you pay for the insurance up front which is understandable but don't even think about submitting a claim for the first month it will be denied as they claim to have a waiting period before u can even use their services

Insurer: Pets Best

By: Jessica

Useful
December 20, 2024

Ridiculous Medical Summary. Horrible experience.

I waited 3 weeks to receive my dogs medical report. Followed up 3 times and finally received it after my billing date. Was told twice that it takes 7- 10 business days for it. What took forever was because they were waiting on records from a vet i told them she never visited. And their response was that perhaps it was under a different name? So, we were essentially waiting on something that does not exist. But finally the third follow up her records were given to me right away. Medical report was ridiculous. Recorded on her report that she was timid (she was a puppy and it was one of her first visits) and another visit was restlessness (it was a re-check from her spay). So, what this means is that they can decline any claims if she seems restless. It's ridiculous. I chose at the time a 1000$ deductible. Which means that for every condition that is covered, i have to pay 1000$ first before they would cover anything. Which I was completely fooled into thinking this was the best for my dog. Other insurance companies offer an annual limit, cover sick exams, cover taxes etc. FOR THE SAME MONTHLY RATE at an actual RESONABLE deductible. I used to tell friends and family good things about trupanion. Not anymore. I hear more and more people with similar experiences. Who knows if this review will reach google. Trust me when I say there is MUCH better insurance options out there.

Insurer: Trupanion Canada

By: Monica

Verified December 20, 2024

Satisfactory service

Ultimately, I was reimbursed for my dog's emergency care, minus the deductible. The process took several weeks.

Insurer: Embrace

By: Alice

Verified December 20, 2024

Fast respond

Fast respond

Insurer: Spot

By: Jose Tirado

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