218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Useless money grubbing
Dollars come first before pets
Insurer: Nationwide
By: Clint Moore
Alex was professional
Alex was professional, knowledgeable and extremely helpful.
Insurer: Nationwide
By: June
Difficult website usage
Difficult website usage Rep gave too much information too fast Rep just kept talking, hard to get questions answered.
Insurer: Nationwide
By: Erin
TPLO $$$$
I'm so glad I took the initiative and purchased insurance for my girl Bella. Just the cost for anesthesia for a large breed dog is crazy as I learned when my dog Dare needed her teeth cleaned. Bella tore a ligament and required a TPLO surgery which was just over $5000. Spot insurance paid $2500 which was a huge help! More than grateful!
Insurer: Spot
By: REX
Rebecca was knowledgable
Rebecca was knowledgable, friendly, and supportive.
Insurer: Prudent Pet
By: butterflyevelyn
It is such a pleasurable company to do…
It is such a pleasurable company to do business with from top to bottom. Every time interact with the customer service department I am floored with how professional and genuinely caring they are. Those people really love pets and helping their owners! Also it doesn’t hurt that they not only offer more coverage than any other pet insurance company but they offer it at the best prices! Thank you!
Insurer: Pumpkin
By: Frank
Amanda is super helpful and professional
Amanda is super helpful and professional, she is able to answer all my questions, and being extra patient with me - a first time dog owner. i will definitely recommend Amanda and Fetch to my pet owner friends.
Insurer: Fetch Canada
By: Liyun
Just purchased the insurance today
Just purchased the insurance today. If the policy is as good as the customer service, I definitely made the right choice. Aileen was patient, and very knowledgeable. She took the time to answer my questions and guide me through setting up my account online. Very positive experience.
Insurer: Fetch
By: Maria
No longer a great insurance as of 2024
If you are shopping for pet insurance. Be aware of the age of the reviews you are looking at. I have been a Nationwide pet insurance customer for 8+ years, and was always recommending NW because they really helped me take care of my pet through the years, claims were easy, and I had peace of mind if anything ever went wrong. That is all over now, and I wouldn't recommend NW to anyone ever again. AND I am going back to the people I recommended them to to warn them. In 2024, NW raised my premium 3x what I was paying from around $55 to $167 monthly. In 2025, after my dog was diagnosed with a medical condition and I needed insurance more than ever, they dropped my coverage from 90% to 50%, and still are trying to charge the same $167 monthly premium. Now the insurance isn't worth it at the exorbitant premiums they are charging for basically no coverage. I am so disappointed with this company. Everything they "promise" on their website is BS. This is not the best pet insurance, they are not on your side, and they do not offer complete coverage or confidence anymore. For being with nationwide for so long, they have screwed me out of being able to switch insurances because now we have a preexisting condition and my senior dog's needs aren't going to be able to be met. I have been paying for this insurance for 8+ years for the peace of mind, and it wasn't worth it with this coverage drop. Thanks for nothing Nationwide. You should be ashamed of these policy changes.
Insurer: Nationwide
By: M&Z
I couldn't be happier with Embrace Pet…
I couldn't be happier with Embrace Pet Insurance! 10 STAR SERVICE!!!
Insurer: Embrace
By: Sam Sommer