Embrace Pet Insurance is FANTASTIC!
I can’t believe how quickly Embrace is with processing claims. If I ever have questions they have always been super nice, professional & efficient. If I miss submitting a document they reach out to the VCA directly to keep the process moving along. I definitely made the right choice with Embrace!
- INSURER:
Embrace
- POSTED: 08/17/2021
- BY: Suzanne
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Super fast, efficient, and truly transparent insurance
Trupanion has been clear and easy to understand right from the beginning. Although they may not be the cheapest, I think that the rate difference is earned with the communication, coverage, and efficiency of the claim process. I cannot say enough about how refreshing it is to have something works the way it should - I've been so pleased with how everything is presented by Trupanion. I have a dog who's had some allergy issues, and from the time my vet called me today, to the time I got to the office to pick up my pooch, the claim (filed by my vet, which is also a nice bonus) was already completed and approved. Awesome!
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY: Amy
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: 7 - 10
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Don't Expect to Have Anything Covered, or to Hear Back in Any Time Frame
We have had Pet's Best for ~1.5 years and have made 3 claims thus far for our puppy the same age as the policy. At this point, I have no clue what Pet's Best actually covers and beginning to ask myself why I even have insurance through them. It takes over 6 weeks to get a claim through! During that time, no communication of the status, even if you try to reach out. When the claim finally goes through, the explanation of what was covered and what wasn't is abysmal, not to mention the fact that they cover next to nothing. 3 claims and they have covered ~10% in total. We have the BestBenefit - Unlimited Annual Limit and the EssentialWellness coverage. In our pup's annual check-up and vaccination, they did not cover the Influenza, Bordetella, Borrelia (Lyme) or Leptospira vaccines. At this point I'm paying Pet's Best to file claims and tell me more than half isn't covered.
- INSURER:
Pets Best
- POSTED: 08/16/2021
- BY: Shaun
- BREED: Blue Heeler
- AGE OF PET: 7 - 10
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As good as it gets
Our four year old German Shorthaired Pointer has been insured with Healthy Paws since the beginning and I must say, they are good. He had to undergo a bronchosopy and CT scan recently and Healthy Paws was great about paying their portion to our vet very quickly. Other claims, that we pay for out of pocket and are reimbursed for, are reimbursed usually within 24h. Much better insurance experience than I've had with homeowners or car or health.
- INSURER:
Healthy Paws
- POSTED: 08/16/2021
- BY: Kate
- BREED: German Shorthaired Pointer
- AGE OF PET: 7 - 10
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Embrace is amazing on EVERY level.
We decided to get pet insurance upon our purchase of a new puppy. Our older dog had passed away, after suffering a lingering illness, and the expense of her care until she passed was daunting. One never knows when or if you will need insurance, but the peace of mind alone is worth it. As fate would have it, my 18 month old dog ended up needing emergency bladder surgery and we were able to utilize our pet insurance for the first time. Our bill was over $2,400 and after our deductible, Embrace paid the entire claim....no questions asked. WHAT A RELIEF! After our pup came home we ran into a few medical issues late on a Friday night and found out that Embrace offers a "Vet on call" service! We were able to request a call back and in less than 10 minutes, we were on the phone discussing our concerns with the Embrace Veterinary doctor. I can't say enough good things for Embrace's service, claim processing, phone app and ease of use. Would most DEFINITELY recommend them to anyone looking for pet insurance!
- INSURER:
Embrace
- POSTED: 08/16/2021
- BY: Carla
- BREED: Dachshund miniature - long haired
- AGE OF PET: 7 - 10
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Everyone is always very helpful professional and friendly
Everyone is always very helpful, professional and friendly
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Good customer service explained everything I needed to do to submit a claim.
Good customer service, explained everything I needed to do to submit a claim. It was approved in less than 2 days
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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I found the last contact very helpful
I found the last contact very helpful
- INSURER:
Trupanion Canada
- POSTED: 08/16/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Michelle was very professional.
Michelle was very professional. She answered all my questions. Plus, she was extremely pleasant. I am very happy with the answers I received. Have been with Trupanion for 4 years and very happy with the coverage. Rates are better than other companies, when compared.
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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I was referred by a friend.
I was referred by a friend. I’ve never had one bad experience with Trupanion
- INSURER:
Trupanion
- POSTED: 08/16/2021
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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