All my questions were answered properly.
All my questions were answered properly. Very ethical
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Very helpful and friendly what customer service should be.
Very helpful and friendly, what customer service should be. Thank you!
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Review
Great communication and customer service!
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Helpful.
Helpful. Friendly. Informative
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Excellent service
Incredible amazing service. At a very difficult moment having to make medical decisions for my sweet Charlie, the service provided was exceptional and took away the heavy financial decisions I needed to make to keep my Charlie alive. They even called both hospitals involved and called me several times with updates on how the insurance will work and what was covered. This would have been extremely difficult if not for your help. Thank you so very much
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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It has been over 5 days since I submitted a claim not sure why it is still not done.
It has been over 5 days since I submitted a claim, not sure why it is still not done. I know you are trying your best not to pay me.
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: Over 11 years
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When ever I have had a question the people have been really nice and ask me about my pet.
When ever I have had a question the people have been really nice and ask me about my pet. Thank you.
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Lee was great.
Lee was great. Thank you!
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Because of how kind Amy was when I broke down in tears.
Because of how kind Amy was when I broke down in tears. It looked like our dog was in serious trouble and when calling to find out how to submit a claim I ended up in tears. Amy was caring and patiently explained how to do it.
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Every time I pick up the phone to speak with someone at Trupanion they exude wonderful courtesy support and love over Tuco!
Every time I pick up the phone to speak with someone at Trupanion, they exude wonderful courtesy, support and love over Tuco! Your service level is consistently professional and caring, and I thank you all for this.
- INSURER:
Trupanion
- POSTED: 08/21/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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