209,231+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,231 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Patient and knowledgeable agent
Patient and knowledgeable agent for the entire process.
Insurer: Nationwide
By: Lawrence Handler
Easy to submit a claim
Easy to submit a claim. Wished I didn’t have to use it but I’ve had it for almost 8 years.
Insurer: Embrace
By: Carl Maria Whaley
Best pet insurance
Best pet insurance. I haven’t tried others, but I’ve never had an issue with Embrace! Ever! Reliable & fair! I wouldn’t change a thing!
Insurer: Embrace
By: mmahoneyyahoo.com
Good, but could be much better
I dealt with 2 agents. I signed on to chat through my account. The first agent said that she hoped my cat was doing fine. If they had looked at my account they would have know that my cat had been euthanized. Awkward. It is very difficult to do this typing. The links that you provided to an explanation of benefits did not work. Although I had been told my case was closed, I had an invoice that said it was partially approved, but did not give a dollar amount. Of course this necessitated following up. I was directed to where I could “speak” with someone, but all of the prompts ended in recordings. I had to go back to the chat option. This time I got Russell, who was excellent and answered all my questions entirely and sent me copies of the explanation of benefits as a pdf so that I could finally access them. I felt your settlement was very fair. But this whole process took over an hour. Your links didn’t work. The first agent had no idea about my case, although she knew who I was. I was directed to speak to someone, but ended up at several dead end recordings. There was no one I could speak with. I ended up typing everything, although I have arthritis and typing rapidly (as on a chat) is very difficult for me. So, whereas the end result was excellent, the experience was lacking, except 40 minutes into the process when I finally got ahold of Russell, who knew what to do.
Insurer: Fetch
By: William
Great coverage for a reasonable price.
I have 4 pets with Nationwide insurance. It’s great coverage for a reasonable price. Everything can be accessed online, but the application kept returning to the beginning without notice of a problem. However, completing the application is worth it.
Insurer: Nationwide
By: SANDRA BANFIELD
Pets Best Insurance So Helpful
Pets Best has helped me with medical issues when my dog has been in need of both ER visits and regular non emergency visits many times. The claim process has been smooth on most submissions with reimbursements done within 30 days or less. If I have questions and call customer service they are always helpful and understanding. On occasions I have reached out to their vet staff for medical advice and the generous care they give to me is outstanding. The premium costs might seem to pricey but the financial help that comes with those are so well worth it. I can honestly say- without having Pets Best insurance I would have had to refinance my mortgage to pay for my best friend companions medical needs. Thank you Pets Best- you and my dogs veterinarians help me to make her life healthy and safe.
Terica was very thorough going over the…
Terica was very thorough going over the policy for Deedee
Insurer: Nationwide
By: MICHELE
scam
Took my dog for his yearly visit because his vaccines weren’t up-to-date and I couldn’t get him in to doggy daycare. I was about 10 days early without realizing it and I called the insurance company to see if they could cover anything at all since he’s not due for his yearly check up anymore. I have paid over $700 in premiums since his last vet visit in March till this month and they can’t cover a $240 yearly check up. what a scam.
Insurer: Pets Best
By: Stephanie
Absolutely not worth it
Denied a $5000 tooth extraction under their Every Tooth Covered policy because a past vet exam listed "scant tartar" as an observation. Fetch considers this to be "indicative of pre-existing periodontal disease". My vet writing a letter that this is an absurd take did not help. On top of that, their customer service is horrible. Their email responses are extremely dismissive if not completely AI generated. On the phone the representatives are friendly and polite but are not at all imbued with the power to solve problems in any meaningful way. Go with Trupanion. I did my research and they were my other option but I made the wrong choice.
Insurer: Fetch Canada
By: Sam
Peace of Mind, Easy Claims
We had a recent scare when our dog became very ill after-hours. Knowing we had insurance with good coverage and a specified deductible eased our minds about taking her into the ER and a subsequent follow-up with our vet. Having a sick pet is stressful enough without worrying about how quickly the costs can add up. I was able to upload our bills via the app and the claims were reviewed and resolved quickly. Everything was covered as expected and the explanations were very clear to understand.