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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Thank you for great insurance.
Company is doing well. Thank you.
Insurer: MetLife
By: Andrew Luera
It was easy to understand the policy
It was easy to understand the policy. I was able to locate what was and wasn't covered without having to navigate all over kingdom.
Insurer: MetLife
By: Terry Banks
No help on the customer service line I…
No help on the customer service line I put in a chain 4 days ago have not even received a response to the claim Dont know what king of pet insurance this is but not being able to even give me a timeline when I call is absurd!
Insurer: Prudent Pet
By: agomezyahoo.com
Don't debate, just get it!
We bought Fetch for our young dog due to our last dog needing care we couldn't afford. I didn't think much about it, just paid the premiums and moved on. In Sept our beautiful Collie, Rosie, was accidentally run over by a truck in our driveway. Thankfully the vet was able to help her - but this required an expensive surgery. Her bills topped $11,500. I submitted my claim to our $10,000 policy and Fetch paid us within less than two weeks!! We will never go without Fetch again. Thank you Fetch, for saving our sweet Rosie!!!!
Insurer: Fetch
By: G. Kennedy
Fast and easy to submit a claim and the…
Fast and easy to submit a claim and the claim is usually paid the next day!
Insurer: Embrace
By: Windy Ortega
Active customer and can't even get in touch with them
I'm an active customer and can't even get in touch with them about a general question. God forbid it was an actual issue I am experiencing. Chat online - says call. Call, and it disconnects midway through the series of questions. And to think I was calling to inquire about their wellness plans – guess they don't want my money! We'll be looking to switch before we actually have to submit a claim, because I'm sure working with them in that scenario woudl be a nightmare.
Insurer: Pets Best
By: Miles Mitchell
10 out of 10!
Friendly and professional when calling with questions. Immediate notification when they receive your claim. Quick reimbursement turn around.
Insurer: MetLife
By: Sandra Brantly
Its a great company
Its a great company. I submitted a clam, i get my refund right away. No hassle just approved.
Insurer: Spot
By: Mary G Harp