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Very Satisfied!!
I'm glad I went with spot insurance for my pets. The claim was an easy process. I was reimbursed within the week.
Insurer: Spot
By: Juanita
The World Needs More People Like KARLEY GULASH
I have been overwhelmed with trying to pick a pet insurance plan for my service dog whom I have just been matched with. It's so complicated, I have been looking at plans for almost a month. I had phoned several other popular companies but none of them offered a discount for Accredited Service Dogs. I then called FETCH PET INSURANCE and not only do they offer a discount for accredited service dogs, but I got the sweetest agent I've probably ever talked to, Karley Gulash. For some of us with PTSD, even making a phone call is difficult. Karley made it so easy. She had endless patience, took interest in my new dog, was so personable and kind. My cell service is bad so our call dropped twice and she called me back then waited until I solved the issue. She spent a lot of her time with me and I never for one moment felt pressured, upsold or hurried. Accident insurance began today, one day after the policy was begun. Illness etc has only a 15 day wait. Karley Gulash deserves a raise! She was just super and I wish there were more people in the insurance industry with her talent, understanding and knowledge of what FETCH has to offer. Outstanding.
Insurer: Fetch Canada
By: Janis Treleaven
Highly recommend MetLife for ease of use and prompt service
I appreciate how the MetLife app is so easy to use to process claims. It really only takes a few seconds to file a claim, and MetLife processes claims so quickly - within a couple days! I also appreciate the regular status updates via email and like that I can always check the status in the app if necessary. But really claims are processed so quickly that I never need to keep checking on the status in the app. I also did contact support one time for an issue with a claim and I received amazing support from an individual that advised how to correct the issue. It turned out the error was on my end with not sending the sufficient documentation! MetLife is on top of everything, and we've been extremely pleased with the service we've received for our two pups this past year. This is the first year we've had pet insurance and it's been a great experience and we highly recommend MetLife for their user experience and service. Thank you!
Insurer: MetLife
By: customer
Great coverage
Great coverage! Easy to submit claims & fast pay outs.
Insurer: MetLife
By: customer
Fees increased more than 1,000% during dog's life
I started paying $50 per month for my dog and they methodically increased it every year. When it got to $250 a month we cut the coverage level in order to still afford some sort of coverage. Last month, they increased the rate from $140 to $400 per month. CRIMINAL! Don't fall for it. They exist to profit as much as possible off of you, not to help your pet.
Insurer: Healthy Paws
By: Jesse Goldstein
A support team you can count on
We have had some recent health issues with our GSD boy, and it has caused us some concern with the cost of veterinary treatment and diagnostics. On 3 separate occasions now, we have had to place a claim for reimbursement for vet care received, and every time Healthy Paws was there supporting us through each event. It breaks our heart when we see our animal in distress and then have to question what we can afford to do and what we can't. Healthy Paws eases that stress and provides a peace of mind by helping us provide the best care possible for our animal, for which we are profoundly thankful. They have become a valued support team for our family, and one they have proven we can count on...... Thank you Healthy Paws
Insurer: Healthy Paws
By: Jim Ballard
I wish I could have just enrolled with…
I wish I could have just enrolled with the rest of my benefits
Insurer: MetLife
By: Francesca
Fast friendly service & received refund…
Fast friendly service & received refund check in a timely manner.
Insurer: MetLife
By: DeeDee
Easy to fill out
Very easy to fill out
Insurer: MetLife
By: Latanya Floyd