209,226+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,226 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick response to claims
I submitted claims for my dogs surgery, and a few days later it was settled. Check is in the mail. Response time was great.
Insurer: Spot
By: Robby Monzon
Honestly thought the reimbursement…
Honestly thought the reimbursement payments would be much closer to actual totals and when needed for my dogs surgery it was only 1/4 of an emergency surgery for the better quality of life for my dog and unfortunately was unable to afford the surgery so my dog continues to suffer.
Insurer: Spot
By: Lori
Prompt and thoughtful customer service
Chris was very helpful and prompt at calling me back as a follow up and lead up to the end of my previous policy. I appreciate all his help and look forward to continue doing business with Nationwide!
Insurer: Nationwide
By: LB
Processing of claims is easy and quick.
Processing of claims is easy and quick.
Insurer: Spot
By: Brian Allam
I paid 800 $ to get 90 $ I am not happy…
I paid 800 $ to get 90 $ I am not happy with your service I’ll finish the year and I’ll find another company more reliable
Insurer: Embrace
By: Cicil Ghobrial
Insurance Policy
Agent Chad Wayne is kind, knowledgeable and very patient. He addressed all my concerns. He went over our old policy and new policy answering all my questions. He made my insurance purchase for my fur baby easy. Thank you Chad.
Insurer: Nationwide
By: Ann Brown
I have been a loyal Healthy Paws Pet…
I have been a loyal Healthy Paws Pet Insurance customer since 2019, when my beagle Maisie was just 5 months old, and I’ve always hoped never to need it. However, this past month, Maisie, who is now 5 years old, gave us quite a scare. She ended up in both our regular vet and emergency care for fluid on her heart and in her belly. Thankfully, Healthy Paws made the claims process straightforward, and they quickly reimbursed me for her treatment. One recommendation I would give to new policyholders is to proactively submit all your dog’s medical records each time they visit the vet. Healthy Paws requires all records to process the first payout, and that did cause a slight delay in my case. However, overall, the experience was positive. I was even touched by the follow-up email they sent a week after her check-up to check on Maisie’s progress. I highly recommend Healthy Paws for anyone seeking reliable and compassionate pet insurance. Their support during a stressful time was invaluable, and I’m grateful for the peace of mind they provide.
Insurer: Healthy Paws
By: Nichole Lancaster
FLAT OUT LIED/Poor Claim Processing
I had a claim processed on 2/11 and was waiting for reimbursement to be deposited. I called ASPCA on 2/11 to find out the status and was told reimbursement was processed on this date and will be deposited via method of payment on file. I called again today and was told check is in the mail. Rep was unapologetic and unconcerned. I was flat out LIED to...NEVER AGAIN!!!
Insurer: ASPCA
By: Elire Flake
Very easy to submit a claim
Very easy to submit a claim. I had my documentation ready. I just filed 3 claims. It took less than 10 minutes. A very clear and easy process.
Insurer: Embrace
By: Susan Johnson
Great customer service!
Great customer service!
Insurer: Prudent Pet
By: Nancy D.