209,226+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,226 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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First ER Trip with My Best Girl
As a first-time pet "owner," pet insurance was something I hoped I'd never have to use, and for nearly 6 years I barely did with a healthy girl and nothing that ever exceeded the $500 deductible on my plan. Still, I've always appreciated the piece of mind that Pets Best offered and the clean user experience of their app and website. Then, a few weeks ago, my girl sliced open a section of her back running top speed too close to an old piece of farm equipment. After a long, emotional day, she was stitched up (and doing great thanks to the excellent care of the team at Pet Emergency Center in Mt. Vernon, WA) and I didn't think twice about paying the $1,500 ER bill on a credit card. Filing the claim to Pets Best was a breeze and I got an explanation of benefits within days that reassured me that a reimbursement was already on its way to my bank account and would cover what I expected (full amount minus the deductible and co-pay). I submitted my claim on February 7th and reimbursement was received on February 20th. Pup is doing great and I'm a very relieved and grateful dog mama.
High Satisfaction
story: "I've had Pets Best insurance for both of my Cavaliers for almost 3 yrs. It's amazing how fast the reimbursement process is accomplished. I have 2-3 claims a month bc one of my dogs has a heart condition. I've only had difficulty with one claim and that was because my Vet repeatedly neglected to send the information requested. Pets Best was in no way at fault for the difficulty and tried numerous times to get required information. I would choose this insurance over and over. They cover the conditions/issues they say they will. It really is the BEST!
Pets Best… best decision I ever made!
I honestly don't know what I would have done without Pets Best. As my three dogs have gotten older, there have been several tests, cancers and surgeries that have needed to take place. Having Pets Best insurance has been invaluable in allowing me to make the right decisions for my dogs, as well as enabling the best care for them as they age. In addition, the turnaround time on processing claims has gotten much faster! In most cases, I have already been reimbursed in time to make my credit card payment… which has been so appreciated. Thank you, Pets Best, for helping me care for my girls with the dignity they deserve in return for all the unconditional love they give! 🙏
Insurer: Pets Best
By: C
Bowser the Beagle
"We got a new puppy last year and decided to get pet insurance just in case. Bowser got sick (coughing and vomiting). We had to take him to the vet where they kept him for 2 nights while running tests. It was super easy to submit the claim and heard back sooner than I expected with a detailed claim summary about what was covered, I'm very glad we decided to get the insurance and didn't have to worry about how bad the vet bill was going to be while we were worried about our sick fur baby being sick. "
Pets Best 5 stars
I have been with Pets Best for many years and now with my second dog. I absolutely love them. Their customer service is wonderful and their ease of submitting claims on the app is great. All of my experiences with Pest Best have been easy and wonderful. I have never once had a complaint with any of their service.
This is process provides us ease and…
This is process provides us ease and grace for our fur baby boy!
Insurer: Embrace
By: SMJ
Great assistance
The rep I spoke with when I called in to ask about a claim was very helpful. She answered my questions, waited to make sure I could get into my account on the app, and walked me through the process. She acted like she really wanted to help me and not just rush through my questions. Very polite.
Insurer: Spot
By: Molly Mccauley
I have been an Embrace customer since 2018
I have been an Embrace customer since 2018 and have never once regretted selecting Embrace. They provide excellent customer service and I have always felt valued and appreciated. Thank you!
Insurer: Embrace
By: Jennifer Weir
Amanda was the most genuine person we…
Amanda was the most genuine person we have spoken to in a long time! She was extremely informative and has been more than willing to answer any further questions we had or may have moving forward. She has a true love for animals and thoroughly enjoys working for Fetch and Amanda is the reason we are a customer today! Keep up the great work girl!
Insurer: Fetch Canada
By: Lori Lanthier
Thankful for Pet’s Best
I am so thankful to have had Pet's Best insurance throughout my dog Maverick's IVDD journey. From the first signs of injury, through the surgical process and the following physical therapy treatments I never had to worry whether I could afford treatment. This was all due to having insurance I could rely on. Claims have been paid promptly which has relieved a great deal of stress. We can never thank you enough for enabling us to get the best care for Maverick so that he can live a happy, pain free life. My husband and I will continue to recommend Pet's Best to people we know with pets.
Insurer: Pets Best
By: Michelle