My experience with Trupanion so far has been great.
My experience with Trupanion so far has been great. And I LOVE that they have actual LIVE Chat people instead of the useless virtual so many companies are going to!
- INSURER:
Trupanion
- POSTED: 08/26/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Easy claim process
Claim processed quickly without issues
- INSURER:
Trupanion
- POSTED: 08/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Quick claim review and reimbursement
Claim turn around time was very quick. However, someone at Trupanion said they needed an itemized bill, but my vet had already sent it. After I complained to my vet, they said they had previously faxed it all. So, someone on Trupanions side obviously missed it. It all worked out ok and we were reimbursed for her claim, but it was aggravating for me and took up my time emailing my vet about the situation. Also, my vet wasn't too happy that I accused them of not sending all the information. People need to slow down at work and make sure they are doing their jobs correctly.
- INSURER:
Trupanion
- POSTED: 08/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Fantastic and speedy service
Submitting a claim was very simple and they reached out the the vet office the next day. I got my claim approved and money sent the following day. Very simple and streamlined.
- INSURER:
Trupanion
- POSTED: 08/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Meh
The process of submitting paperwork was fine what was covered was minimal, a third of what the pet hospital charged.
- INSURER:
Trupanion
- POSTED: 08/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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An easy and headache free experience
Trupanion makes the claim process extremely easy. I submit the claim, and within two to three days, I’m reimbursed for 90%.
- INSURER:
Trupanion
- POSTED: 08/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Claim
Claim was super easy and fast
- INSURER:
Trupanion
- POSTED: 08/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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All Trupanion employees are knowledgeable courteous and friendly.
All Trupanion employees are knowledgeable, courteous, and friendly. Turnaround time on payment of claims is excellent!
- INSURER:
Trupanion
- POSTED: 08/26/2021
- BY:
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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