209,114+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,114 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was so easy to choose Yrupanion..Great customer service..
It was so easy to chose Yrupanion..Great customer drrvice
Insurer: Trupanion
By: LYnn Diego
I have pets best for my other dog and…
I have pets best for my other dog and it pays much better than this plan.
Insurer: Prudent Pet
By: Sharon Snyder
Rachel is so helpful
My little dog is getting older and his insurance policy has been getting more and more expensive. I called to see if there were any more affordable options and Rachel D. helped me figure out what was best for my dog and my finances. She provided me with multiple options, helped me make an informed decision, and she was so kind and patient.
Insurer: Fetch
By: Amanda Wallace
The process is very easy
The process is very easy. The site is easy to maneuver. Very easy to understand and very quick response. I would recommend spot insurance to all animal owners.
Insurer: Spot
By: customer
Lulu and her ongoing ear infections
Lulu is a rescue and has had ongoing ear issues since we got her. Recently the tip of her ear started bleeding one day and wouldn't stop requiring an urgent vet visit. Our vet did various tests and meds. We continue to monitor the ear because it's still crusty on each end. Pets Best gives us the peace of mind to give Lulu, our baby girl, the treatment she deserves. We are so grateful for Pets Best and I can't say enough about what a blessing it is to have Pets Best. Thank you.
Spot made the claim so easy
Spot made the claim so easy. Payment was made fast. Great customer service. Highly recommended for pet insurance.
Insurer: Spot
By: Shelly Fraze
Rapid and unreasonable increase in price.
It's hard to know if this is a good insurance company to work with because I never made a claim. However, when I signed up two years ago, the monthly rate seemed very reasonable, but the following year upon renewal the rate went up by 30%. This year it is about to go up again an extra 50% of the new higher price so it will be almost twice the original price. My animals are very healthy and I haven't made any claims. When I called I was told it is because my animals are getting older. I did the math and if the premiums keep going up even at the 30% rate per year, if I open up a savings account and put that amount of money away each month, in 4 years I will have a few dollars shy of $10,000 saved up to take care of my animals without having to worry about dealing with an insurance company and paying deductibles and percentages, so that's what I am going to do.
Insurer: Embrace
By: Lisa Pisanic
Nationwide Not Worth It
Well, we got our Dane a nationwide policy that was amazing and got it when he was a puppy just in case. It saved his life when he got some mystery issue where he stopped eating and wouldn’t gain weight for 8 months. We got him healthy and on a prescription food that has made all the difference. He turned 4 and Nationwide cancelled us. I know it was a very good plan and we had been told they wouldn’t be offering it in the future so not to cancel it because it was so good, but we thought as long as we didn’t cancel- we’d have it for the duration of his life. Nope! Gone. His food is $160/ 25-pound bag and he can’t do without out. We’d already seen a price increase over time but we’re willing to pay that for the great coverage. I called to find out what alternative policy I could get only to find out it was not even close to what we had. I was unable to get much in the way of details when I talked to someone there, but told we could cancel at any time. I decided to enroll so I could get the details since they wanted to withhold so much info. It took way longer than expected to be approved. We were treated like we were new members- everything was pre-existing and all of his minor issues were exaggerated to prevent coverage. After readying the policy, I realized it doesn’t cover the ACL or basically any knee issues. Our previous one requires 6 mo of having the policy before covering this but this one doesn’t cover it. Anyways..,basically it’s a terrible plan comparable to all of the other companies I researched when he was a puppy and determined to be completely useless. I think Nationwide could have maybe put limits on how many bags they would cover of Rx food, raised policy prices again or something but to completely get rid of so many benefits proves they don’t care about customer loyalty or pets in general. I used to tell so many people to get Nationwide if they were interested in pet insurance, but will now be telling everyone what a joke it has become. Will be canceling our policy immediately!
Insurer: Nationwide
By: Jamie Young
Everything went smoothly.
Everything went smoothly. She was very informative and helpful
Insurer: Nationwide
By: Rosa Clemente
Heather was super friendly
Heather was super friendly, knowledgeable and helpful. Embrace always has stellar customer service and they process claims quickly and efficiently.
Insurer: Embrace
By: Heather Greene