154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 24, 2024

Exepchinal customer service

We researched many insurance company's and when we called fetch insurance Amanda Mello answered I was not sure about alot of things she was very polite and honest with all the things I was concerned with and came up with a plan that was most suitable for my dog Leo at a reasonable price that I was comfortable with the help she gave me and my wife made us choose fetch insurance thanks again Amanda for all your help I recommend fetch to any other pet owners that love there pet as much as we do thanks again Herb &Teresa

Insurer: Fetch Canada

By: Herb Dobson

December 24, 2024

Exepchinal customer service

We researched many insurance company's and when we called fetch insurance Amanda Mello answered I was not sure about alot of things she was very polite and honest with all the things I was concerned with and came up with a plan that was most suitable for my dog Leo at a reasonable price that I was comfortable with the help she gave me and my wife made us choose fetch insurance thanks again Amanda for all your help I recommend fetch to any other pet owners that love there pet as much as we do thanks again Herb &Teresa

Insurer: Fetch Canada

By: Herb Dobson

December 24, 2024

Exepchinal customer service

We researched many insurance company's and when we called fetch insurance Amanda Mello answered I was not sure about alot of things she was very polite and honest with all the things I was concerned with and came up with a plan that was most suitable for my dog Leo at a reasonable price that I was comfortable with the help she gave me and my wife made us choose fetch insurance thanks again Amanda for all your help I recommend fetch to any other pet owners that love there pet as much as we do thanks again Herb &Teresa

Insurer: Fetch Canada

By: Herb Dobson

December 24, 2024

Exepchinal customer service

We researched many insurance company's and when we called fetch insurance Amanda Mello answered I was not sure about alot of things she was very polite and honest with all the things I was concerned with and came up with a plan that was most suitable for my dog Leo at a reasonable price that I was comfortable with the help she gave me and my wife made us choose fetch insurance thanks again Amanda for all your help I recommend fetch to any other pet owners that love there pet as much as we do thanks again Herb &Teresa

Insurer: Fetch Canada

By: Herb Dobson

Verified December 24, 2024

Very hard to get claims approved

Very hard to get claims approved. Very dissatisfied. Much easier with my other dog’s insurance. And they about doubled the new year premium. Probably going to drop them for all the frustration.

Insurer: Embrace

By: Larry J

Verified December 24, 2024

You actually get to talk to a person.

You actually get to talk to a person. And they are knowledgable and caring Fast claim reimbursement ! Prudent is great

Insurer: Prudent Pet

By: Intelligentwmn

December 24, 2024

This company will not pay legitimate…

This company will not pay legitimate claims by finding a loophole in the policy. I paid over 3k in monthly dues and the one time we file a claim for $260 was denied. Move on find another company to insure your furry child.

Insurer: Embrace

By: Guillermo Goni

Verified December 24, 2024

Easy Claim Process

My dog’s claim was processed in a user friendly app. The claim was paid and check sent promptly.

Insurer: Embrace

By: customerDD

Verified December 24, 2024

Excellent Customer Service

Speaking to Stephanie over the live chat and then over the phone was a pleasant and helpful experience. She was very knowledgeable and answered all of my questions promptly. It's clear the agents have a robust understanding of the policies they offer and are very capable of answering any questions or concerns brought forward. I had very specific questions as a Veterinary student regarding the coverage as it applies to my personal pet, and Stephanie answered all of them gracefully.

Insurer: Prudent Pet

By: Serenity Mallon

Verified December 24, 2024

Very easy to file a claim, extremelyfast payout!

Wow! SO impressed! Our poor pup became horribly sick after a brief boarding experience. I submitted the claim and found it very easy. Just scanned in my receipts and posted them to the Embrace website. Because it was our first claim, they had to get all her medical records. They kept us informed the whole way, and the payout to my bank account was very quick. Dang! My dog has better health insurance than I do!!

Insurer: Embrace

By: Carolyn

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