154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Frustrating to submit 3 invoices as her…
Frustrating to submit 3 invoices as her condition did not improve and xmas eve original vet closed so had to bring her to ER vet. Your software only takes 1 hospital and invoice and yet you state you want all of them together. Impossible. As if this whole experience is not stressful enough.
Insurer: Embrace
By: Kathy DelSesto
Not Flexible and Unreasonable
Pet insurance is an incredible resource when it comes to managing the financial burden of unexpected pet-related expenses. However, I’ve encountered a frustrating issue with Embrace Pet Insurance that feels both unreasonable and unfair to loyal, paying customers. The inability to increase the reimbursement percentage and amount on an existing policy without triggering additional waiting periods is unreasonable. This policy effectively turns any pre-existing condition your pet has into a permanent limitation if you wish to adjust your coverage. Additionally it does not consider how accidents may cost more than what the customers anticipated at the beginning of their policy. An embrace representative stated that any increase of policy, regardless of when it’s done will result in current conditions or injuries becoming pre-existing and no longer covered under the insurance. This basically means that you are stuck at the amount you first selected when you initially started your policy. As a paying customer, I find it disappointing that policy adjustments aren’t more flexible, especially when the goal is to provide the best possible care for our pets. While the coverage itself is valuable and reimbursements are reliable, this limitation is worth considering before choosing Embrace.
Insurer: Embrace
By: TDA
Mixed reviews
I have submitted 3 claims and 1 precert. The precert and one of the claims were reviewed and reimbursed within a couple days. The turn around time on the completed precert is still in review 9 days past submission. This claim should have been the easiest to review as the precert was completed beforehand. Nine days is a lot of time for a procedure that was out of pocket over $2,000.
Insurer: Embrace
By: Sarah Caudill
Claim process is very easy
Claim process is very easy. Refund in account within 4 days!
Insurer: Pumpkin
By: Tricia / Sean Hayes
Everything was as stated
Everything was as stated. I submitted information that Fetch needed for Nevis' pre-surgery, and received a quick reply. Once surgery was performed, I submitted the final billing and within 2 weeks, I received the 80%, (after deductible) directly 2 my designated account.
Insurer: Fetch
By: Alicia Clayton Vidal
Everything was as stated
Everything was as stated. I submitted information that Fetch needed for Nevis' pre-surgery, and received a quick reply. Once surgery was performed, I submitted the final billing and within 2 weeks, I received the 80%, (after deductible) directly 2 my designated account.
Insurer: Fetch
By: Alicia Clayton Vidal
Everything was as stated
Everything was as stated. I submitted information that Fetch needed for Nevis' pre-surgery, and received a quick reply. Once surgery was performed, I submitted the final billing and within 2 weeks, I received the 80%, (after deductible) directly 2 my designated account.
Insurer: Fetch
By: Alicia Clayton Vidal
Everything was as stated
Everything was as stated. I submitted information that Fetch needed for Nevis' pre-surgery, and received a quick reply. Once surgery was performed, I submitted the final billing and within 2 weeks, I received the 80%, (after deductible) directly 2 my designated account.
Insurer: Fetch
By: Alicia Clayton Vidal
Everything was as stated
Everything was as stated. I submitted information that Fetch needed for Nevis' pre-surgery, and received a quick reply. Once surgery was performed, I submitted the final billing and within 2 weeks, I received the 80%, (after deductible) directly 2 my designated account.
Insurer: Fetch
By: Alicia Clayton Vidal
Everything was as stated
Everything was as stated. I submitted information that Fetch needed for Nevis' pre-surgery, and received a quick reply. Once surgery was performed, I submitted the final billing and within 2 weeks, I received the 80%, (after deductible) directly 2 my designated account.
Insurer: Fetch
By: Alicia Clayton Vidal