208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Friendly and Professional
Josh helped me better understand the insurance coverage and answered all my questions while on the phone or via email. He also helped me with my technical issues quickly during the purchase process. He was friendly and professional. Thanks a lot.
Insurer: Fetch Canada
By: frida lu
Thankful
Thankfully, this was my first time using the insurance, and the process couldn't have been easier or smoother. Claims were paid exactly as advertised, everything was clear, and the process was fast.
Insurer: Pets Best
By: alan jacobson
Easy to get pet insurance
Easy to get pet insurance - few simple steps and my pets are covered! Love it
Insurer: MetLife
By: MARGARET R OLSON
MetLife improved our dog’s life
MetLife helped us pay for a critical surgery for our dog which will vastly improve his quality of life. This company is caring and it’s so simple to submit receipts, we got the verdict back quickly, and we were so pleased with the outcome. Now we can focus on our dog’s recovery and not have to worry about bills. We couldn’t be happier with this service and we’re so happy we went with MetLife.
Insurer: MetLife
By: natalie
Consistent business and thats rare
Consistent, quick, and easy. Been with metlife since we got our 4 yr old baby girl at barely 12 weeks old. Always been easy to make claims. Coverage is unparalleled to the rest. Definitely recommend.
Insurer: MetLife
By: Sarah S
Great service
Aileen answered all my questions and made it easy to decide that this plan is right for me and my kitties! Thank you so much
Insurer: Fetch
By: Christina N
Claims process was easy and worked…
Claims process was easy and worked quickly.
Insurer: MetLife
By: JR in WV
Pet’s Best, my worst disappointment
I spent several weeks researching pet insurance and really thought I had found the company that I could rely on for lifetime reassurance that I will always be able to give my dog the best of care. I bought top tier accident and best wellness but they always seem to find some loophole to deny my claim. Both the app and the website are rarely working and the online chat is always “temporarily unavailable”. The one time I was able to reach customer service, the representative was very helpful and explained how I could have submitted my claim for it to be accepted. I just don’t think I should be required to finagle my claim when I submit my receipt along with my vet’s recommendation for my dog’s care. I will have insurance and wellness care for the life of my dog but it won’t be Pet’s Best.
Fetch is an absolute SCAM...
Fetch is an absolute SCAM.... DO NOT go ahead with this company. Denied my dogs knee surgery, even though the knee was completely healthy during the $1,800 in insurance premiums they collected. They require a medical exam prior to accepting your dog, but they don't tell you what will be excluded if you ever file a claim (although they claim "everything is covered", that is an absolute lie), they keep that info to themselves to they can go ahead with denying your re-imbursement and scamming you.
Insurer: Fetch
By: customer