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The advisors I spoke to were friendly and the signup was extremely quick and painless.

Thanks to trupanion my pets continue to get the best health care possible and I don't have to worry about going into extreme debt. It takes the financial worries away so that I can focus on my pets' health. I am truly lucky to have my dogs insured!!!

Thank you for your commitment to customer service!

Thank you for a complete no hassle claim. Much appreciated!

Such a quick turnaround time from submission to getting my cheque.

So far trupanion has been a game changer for pet ownership. Our previous dog had a host of medical issues starting as simply accident prone and curious in his early years, to cancer in a bad location that grew fast and required a board certified surgeon to remove 70% of his rear quad muscle, then he later developed Cushings disease as a senior and neurological issues late in life which we believe now were seizures. My experience with my old best furry friend taught me how important pet insurance is. I knew before getting another dog that I would never forgo insurance again, while our rescue by no means is unhealthy I was completely unaware that he had allergies and also that they would get more severe over time leading to breakthrough skin, eye and ear infections as a regular inconvenience and discomfort for him. Trupanion has allowed us to give him the care that he deserves with the peace of mind that if we run into any larger issues like we did with our last dog we will be able to get the best treatment plan in place without having to make any tough choices that my heart couldn’t handle. Yes, there is always the chance that you won’t run into any major problems however, I almost wasn’t able to give my last dog what he needed and thankfully I managed to find a way. I will never risk having to make a tough choice again. Thanks to Trupanion we are now starting treatment for desensitization to Frankie’s allergies, his worst being something he can’t avoid, the naturally occurring yeast that grown on dogs skin. We’re hopeful for some relief for our sweet boy and we’re grateful for our insurance policy.

So far it's been a really positive experience. We're very happy we got insurance as our dog ended up having seizures. Our other dogs never had any major issues, so we weren't sure if it was necessary, but certainly glad we went with Trupanion. On the few times we needed to call, the people answering have always been friendly, empathetic and typically resolved things quickly.

So far I have had excellent customer service when I have dealt with your company

Simply because, very tentative two pets needs and personable

Simple and efficient. Very unexpected - so much easier than human insurance. Thank you for making a very difficult time much more manageable.