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fairly easy
fairly easy, but didn't understand why I had to give a credit card number if the link came from enrolling in my work/employee benefits
Insurer: MetLife
By: Tim White
EASY TO UNDERSTAND
EASY TO UNDERSTAND AND NAVIGATE.
Insurer: MetLife
By: NATALY SCIOLLA
Easy and seamless experience for…
Easy and seamless experience for submitting claims. Very prompt review and reimbursement following submission!
Insurer: MetLife
By: customer
Easy to complete and view claims…
Easy to complete and view claims online. No issues getting reimbursements when appropriate.
Insurer: Pets Best
By: Leslie
Aileen is a very sweet person to talk…
Aileen is a very sweet person to talk to. Really helpful with my new policy. Thank you
Insurer: Fetch Canada
By: Jean
Healthy Paws is now forcing any pets…
Healthy Paws is now forcing any pets over 7 to get less coverage, and they are not disclosing this to new customers. After 7, you will be forced to have a $1000 deductible and only 70% (or less, depends) reimbursement. That is in addition to insane premium increases each year. They now have also increased their TrustPilot score from a 3.6 to a 4.0 in just a few weeks thanks to selected 5 star reviews (150+ now) to combat the organic negative reviews and do damage control given their new class action lawsuit. Also, to all the reviews like "Dog Mom" lol- who say "People often complain that premiums go up significantly as their pets age and that's true, they do. You have to plan for that..."..You clearly are not getting asked to pay over $1500 a month when you started at like $40- or that your premium increased by $1000 in a month. Note: Healthy Paws continues to flag this for removal as "harmful content". Someone tell me how this warning to unsuspecting parents is harmful? Oh to their bottom line or artificial 4.0 score?
Insurer: Healthy Paws
By: Darla
Thanks for prompt payment!
When picking up Roxie from surgery, I told RBVH desk that I hadn't brought a Trupanion form with me. They said they would file for me, which was great news. They received payment from you within minutes, which was even better news.
Insurer: Trupanion
By: HC
Customer service inaccessible
Customer service inaccessible. Website fails. Company is unreachable except to take $3k/year. Terrible terrible terrible performance. BEWARE.
Insurer: Pets Best
By: Jason Feldman
Great customer service when i called to verify benefits.
Great customer service when i called to verify benefits. Explained them very clearly.
Insurer: MetLife
By: customer