154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
We have a new pet and were looking for…
We have a new pet and were looking for pet insurance. I did a lot of research and Fetch kept coming up. When I called I spoke to Laura who was very knowledgeable, helpful and patient as I had may questions. When I hung up with her, I said to my husband "now there is someone who really likes her job." I would definitely recommend Fetch based on my interaction Laura.
Insurer: Fetch
By: Beverly Anne Pastore
Dropped my sick dog!
Nationwide dropped my plan as soon as my dog got sick! I had seen other reviews saying Nationwide is great until your dog gets sick then they drop you and sure enough that's what happened to me. I paid increasing premiums for five years and then my dog got glaucoma and had a bunch of claims and then my plan was "discontinued" at renewal. They offered me another plan at nearly double the rate for less coverage and they wouldn't even provide me with a written overview of the plan in advance they could only give me the details verbally. And now I can't go anywhere else because then my dog's condition would be considered "pre-existing." They know I'm forced to stay with them at their outrageous prices. Shady company!
Insurer: Nationwide
By: Lisa Nohner Robb
So informative and very patient with…
So informative and very patient with answering my questions . It was so easy to sign up … Josh is an asset to your company
Insurer: Fetch
By: Kari Tobey
Billing and filing claims is efficient
Billing and filing claims is efficient, and coverage has been solid.
Insurer: MetLife
By: Michael
Simple Claims Process
I appreciate how quickly claims are handled and completed. I always receive ample communication emails to keep me updated with claim statuses. I have found MetLife easy to work with and reliable.
Insurer: MetLife
By: Erin H.
Worst pet insurance ever
Worst pet insurance ever. They stall on paying your claims. My dog had her first UTI a nationwide insurance said it was a pre-existing condition. It took them three months to even reply after I had spoken to several supervisors. The supervisors would give me their direct email and when I would email them, I wouldn’t get a response. I finally canceled the pet insurance two months ago and they are still taking money out of my account. I called customer service the other day and they said it would take 3 to 4 months to reimburse me my money. I should’ve known and read reviews that they were a bad pet insurance there nationwide app doesn’t even work properly. If there was zero stars, I would rate them that.
Insurer: Nationwide
By: Fish Robles
Prompt attention to claims
Prompt attention to claims
Insurer: MetLife
By: customer
Easy enrollment.
Easy enrollment.
Insurer: MetLife
By: Andrea de Oliveira
Excellent representative
Just signed up with Fetch! Aileen was very personable and answered all my questions as I was comparing Fetch with another company. She made suggestions as to the best coverage for what I needed. Signing up was easy and my dog will be covered. Aileen is an asset to her company!
Insurer: Fetch
By: Barb Rhodes
needs
They were very helpful, knoweagble
Insurer: MetLife
By: Kathleen Jackson Dixon