217,900+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,900 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,819 reviews

4.9
Healthy Paws

11,121 reviews

4.9
Fetch

5,455 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,905 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 29, 2025

My only complaint is that is slightly…

My only complaint is that is slightly difficult to navigate because it hides so many things for a "clean" interface.

Insurer: Prudent Pet

By: David Goen

Verified May 29, 2025

Awesome customer service and very…

Awesome customer service and very knowledgeable of his business.

Insurer: Nationwide

By: customer

Verified May 29, 2025

Super easy to use the app and file a…

Super easy to use the app and file a claim. I even sent in an estimate from my vet for a surgery and they sent back what they will reimburse me. That is really helpful to know I will ne getting most of it back.

Insurer: Spot

By: Sunhine

Verified May 29, 2025

Manny was very helpful and honest

Manny was very helpful and honest. Whoever I had talked to in the past made Very good notes which Manny could follow. The whole experience was very nice and easy

Insurer: Nationwide

By: customer

May 29, 2025

Amanda was outstanding

Amanda was outstanding! Everything I needed was resolved quickly, and I was very satisfied. She was friendly and easy to talk to, and she anticipated my needs. Thank you so much!

Insurer: Fetch

By: Miranda

Verified May 29, 2025

Rebecca spent a lot of time with me and…

Rebecca spent a lot of time with me and explained things very clearly.

Insurer: Prudent Pet

By: LEW

Verified May 29, 2025

It was made easy create a plan which…

It was made easy create a plan which would be good for us

Insurer: Nationwide

By: customer

May 29, 2025

claim related to Wellness check up…

claim related to Wellness check up after adopting pet rejected without any reason and stating insurance policy expired where as i just purchased the policy. i have wellness add on with the policy.

Insurer: Fetch Canada

By: Hana Saleem

Verified May 29, 2025

Pet Insurance 1st Experience

MetLife was very timely paying all claims. No issues with 1st year puppy treatments and coverage

Insurer: MetLife

By: Keith Gocal

May 28, 2025

Beware: Bait-and-Switch Pricing That Betrays Loyal Pet Parents

I’ve had Healthy Paws insurance since adopting my girl at age 1. Back then, I was paying around $40/month. Over the years, despite never meeting my deductible and having a perfectly healthy pup, my premiums steadily rose—eventually reaching $93.25. I stayed with them because I believed the rhetoric that early enrollment protected me from age-based price hikes, and I knew it would be difficult to get new coverage as she got older. Yesterday, I received notice that my monthly premium is jumping to $236.81 in just two months. That’s a 254% increase from what I’m paying now—and nearly a 600% increase from when I started. For the exact same dog. With zero claims. I feel blindsided and betrayed. This is not just inflation or rising vet costs—this is a textbook bait-and-switch. Healthy Paws markets itself as different, claiming their premium increases are based on broader trends, not your individual pet’s age. But that’s clearly not true. Only now did I learn there was a class action lawsuit filed over this very issue. I wish I’d known sooner—but the damage is done. After years of faithfully paying premiums just to preserve coverage for my aging pup, I now can’t afford the care she might need because the rug has been pulled out from under me. It’s heartbreaking. Healthy Paws built its brand on compassion and transparency. This is neither. If you’re thinking of signing up, read recent reviews. This story isn’t unique—just buried until it’s too late.

Insurer: Healthy Paws

By: Justin Meli

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