217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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One Star
One Star – Very Disappointed After Years of Paying We paid Trupanion ~$150/month for over three years and never filed a claim—until a recent emergency when our French bulldog began hyperventilating and needed urgent care. The $1,000+ bill fell well over the $700 deductible, but the claim was denied. Trupanion claimed it was a “pre-existing condition,” even though he’s never been treated for breathing issues. We bought this policy on the advice of an emergency vet after a totally unrelated incident. When we finally needed coverage, they refused. Extremely disappointing.
Insurer: Trupanion
By: David S
Thank you for helping us to give our…
Thank you for helping us to give our sweet girl the best care possible.
Insurer: Trupanion
By: Diana
Good response and timeline service
Easy to submit claim. Response rate is very good by email and confirmation of claim submitted. Reimbursements come in timely manner
Insurer: Embrace
By: Gulliver
Lightning Fast Claim Payments!are paid so fast
Claims are paid so fast! Wow! The website and information is so clear and easy to understand and use!
Insurer: Spot
By: M. Coulter
Excellent Pet Insurance Company
The quick response and reimbursement is much appreciated. Also, it’s easy to get a knowledgeable, helpful individual when contacting the company by phone. Thanks.
Insurer: Spot
By: Terri Hemeon
We are so thankful that we have Healthy…
We are so thankful that we have Healthy Paws! We have two Goldendoodles, one of them gets chronic ear infections $300.00 each time. He recently had a very complicated obstruction $6,000 worth of surgery, ICU and medication.I can’t imagine having to pay all that. We knew that we would be reimbursed 80% of our out of pocket. Healthy Paws has always paid our claims without any issues. We highly recommend them! They also even checked on Max to see how is doing. We are incredibly thankful, Kristine
Insurer: Healthy Paws
By: Kristine Dushane
Easy to file claim
"I never worry about submitting a claim with Pets Best. All that is required from me is to fill in minimal information and attach a copy of my receipts / backup for Toby. I leave the rest to Pets Best and wait for the claim to be processed at which time a determination letter is sent to me via email. The entire process goes pretty quickly. If I have any questions after receiving the determination, I call Pets Best and speak with an agent. I've found that the agents are very informative, listen well to my questions and are good at explaining in a way that I understand easily. I am a satisfied customer."
Pets Best is amazing!
I couldn’t be more pleased with the ease of filing my claim and reimbursement. I never knew how much it would help, but it has been a lifesaver. I strongly recommend!
Pet's Best makes claims easy
We recently took one of our cats in for a spay, when she got there they told us she would need to have all of her teeth removed because she had stomatitis and was in pain and would continue to be in pain until they were removed. We had no choice but to pay almost $1,000 when we were only expecting a couple hundred. Thankfully we were able to recoup a good portion of that thanks to Pet's Best. I was able to upload my documents from my phone and they handled the rest. My kitty's recovery was a bit hard on her, but thankfully the process to submit claims through Pet's Best was not. We received our reimbursement in about a week after we were notified our claim was approved. All in all, great experience.
Insurer: Pets Best
By: Ysa
Trupanion denies most claims and is not worth the monthly payment
This company has multiple minimum $500 expense amounts you must reach for any pay out and they deny almost everything that is claimed. We had a $3900 bill for an injested plastic piece that needed multiple scans and were only paid out $800. When I called to cancel, they tried to blame my frustrations on having such a high deductible (only $350).
Insurer: Trupanion Canada
By: Kaas