217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Life is already stressful but then your…
Life is already stressful but then your pet gets ill and you need help! Pumpkin has always been there for me!! I love them! Hassle free. Easy to start a claim and they respond in a timely manner! I appreciate them and have already recommended them to a few of my friends!!
Insurer: Pumpkin
By: Stephanie Febo
Very happy with Embrace for my dogs
I have had my dogs insured with Embrace for years now. They are fast and competent. I can do everything online, but they are easy to talk to if I have a question. I DID have a problem entering the diagnosis. It has happened in the past. I have to back up to the previous page and try again a couple of times but the software eventually gets there.
Insurer: Embrace
By: Susan Johnson
The claim process is simple
The claim process is simple, what is an is not covered is clearly and respectfully explained. When I get reimbursed, I receive it in the time frame they tell me. I wish all insurance worked this way.
Insurer: Pets Best
By: William Piasecki
I cannot say enough great things about…
I cannot say enough great things about Amanda! She made the process of getting insurance for my dog so smooth, stress-free, and even enjoyable—which I honestly never expected. From the start, Amanda was kind, patient, and incredibly helpful. She took the time to walk me through all the options, made sure I understood everything, and helped me get exactly the coverage I wanted at the price I was hoping for. Even when we had some phone connection issues on my end, she didn’t miss a beat—she offered to call me back and made sure we stayed connected. That level of care and service is so rare these days. I hung up the phone not only feeling relieved that my pup was covered, but genuinely happy about the experience. Thank you, Amanda, for going above and beyond!
Insurer: Fetch
By: Pernille Hjelmeland
They deny most claims, not worth it
This company has multiple minimum $500 expense amounts for each body part or ailment (four separate claims were approved but each condition had a $500 copay first so we recieved no reimbursement). We had a several thousand dollar bill for an injested plastic piece that needed multiple scans and were only paid out about 28%. When I called to cancel, they tried to blame my frustrations on having such a high deductible (only $350). Trupanion has, like many of the negative reviews, reached out but I have no interest in engaging with this company, having already made true statements about their (lack of) services with their insurance plan. Do it right the first time Trupanion! Trupanion, do not bother calling or emailing me as I will not respond to you.
Insurer: Trupanion Canada
By: Kaas
Great price and easy to sign up!
Great price and easy to sign up!
Insurer: Prudent Pet
By: tonistenvoldyahoo.com
BEWARE!!!!
BEWARE! I got this insurance for my pet and when the time came to submit claims, I got rejected because underwriting was saying there was a pre existing condition which there was not. I honestly believe they make up reasons up NOT to reimburse you, please reconsider before purchasing this. Oh and to boot, their customer service agent did everything in her power to cover up why the claim was rejected, even lying about what the paperwork said.
Insurer: Spot
By: Toni
Customer care specialist was very…excellent!
Customer care specialist was very helpful, extremely knowledgeable, very friendly, a pleasure to speak with, and quickly handled my concerns! Fetch-Pet provides insurance coverage for my pup, Percy! I highly recommend them! Sandra Young, Farragut, TN
Insurer: Fetch
By: Sandra