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Sociopathic company
When you submit a claim with Healthy Paws, they will waste your time as much as possible in hopes that you will give up on the claim so that they can deny it. Each representative tells you something different, ensuring that you have no idea what is going on or how claims are being processed. At best, this company is weaponizing its incompetence. At worst, they are sociopaths, using your pet's health to extract as much money from you without paying out claims. If you need pet health insurance, stay away from Healthy Paws.
Insurer: Healthy Paws
By: Ro
I’ve had Embrace pet insurance for a…
I’ve had Embrace pet insurance for a few years now and the reimbursement time was really good after all information was gathered. I had to downgrade to a lesser level due to my financial circumstances. The customer service agent was very helpful in helping me choose plus he explained the alternate process so my kitties wouldn’t have to go uninsured. I really appreciate that.
Insurer: Embrace
By: Marylou Hernandez
My experience with Healthy Paws…
All of my experience with Healthy Paws has been great. They are responsive, caring and competent. There coverage means that I never have to worry about not being able to give my pets the best care. Thank you
Insurer: Healthy Paws
By: Sheila K
Representative
Representative, pricing, knowledge
Insurer: Prudent Pet
By: Diane Shnaider
Their rep was friendly and enthusastic
Their rep was friendly and enthusastic. Very knowledgable and patient.
Insurer: Prudent Pet
By: Diane Shnaider
Easy and clear understanding of sales…
Easy and clear understanding of sales agent Eric.
Insurer: Nationwide
By: customer
Customer service each time was…
Customer service each time was wonderful . The people I spoke to all know their jobs
Insurer: MetLife
By: Lavern McCalla
Best Pet Insurance
By far, the most worth it decision made. Easy claim submission and reimbursement. Even representatives on phone are kind, empathetic and knowledgeable. Highly recommended
Insurer: MetLife
By: Nicole
Gastropexy...
Saturday night 1-10-26 my dog came up to me and wanted to go outside. I noticed his belly was a little bloated and when he was outside it got worse. So, I rushed him to VCA and they had to perform an emergency gastropexy...saved my dogs life!! the insurance info was sent in the following Monday and I received my check in 2 weeks, Bam!! Now that's how it's supposed to be!!
Insurer: MetLife
By: john
Excellent
Customer service is great and responds fast.
Insurer: MetLife
By: customer