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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I would not recommend this company at…
I would not recommend this company at all. they suddenly cancelled my dogs insurance with no explanation.
Insurer: Healthy Paws
By: Mie Hegazi
Fast and courteous
Quick processing and customer service is always friendly and helpful.
Insurer: Pumpkin
By: Amber
None of the claims are coded correctly…
None of the claims are coded correctly or based on the diagnosis. It’s coded so it can be denied. I reached out to customer support via chat and he ended the chat after I told him what I needed. I continue to pay for no reason apparently
Insurer: MetLife
By: Jessica D
Rebecca is a peach !!
Rebecca is a peach !!! One of the best Customer Service agents I have ever had an interaction with. She has a wealth of company information and options and also assists in the decision making process for our 'family member'. You need to keep her . . .
Insurer: Prudent Pet
By: vayankeegmail.com
Easy, convenient, and friendly service
Richard was really great and personable and I felt the care for my rabbits as individuals through the phone. He explained in great detail and the process to submit an app was very easy.
Insurer: Nationwide
By: Laura J
Best Pet Insurance Around
The ease of submitting a claim. Speed of claim reimbursement. Your customer service team was also extremely helpful when I was on leave from work and needed to make payments directly.
Insurer: MetLife
By: Gab T
Very happy with your services
Very happy with your services
Insurer: MetLife
By: Michael P McGraw
Very responsive
Very responsive, staff friendly...
Insurer: MetLife
By: customer
Great service
We’ve been a customer for about 8 months. We have had our dog Wilson going for Lymphoma treatments since last July. Spot Insurance has been really great getting our claims and reimbursing us rather quickly. I’m very happy with your service.
Insurer: Spot
By: Arlene
Been with VPI/Nationwide Pet Insurance…
Been with VPI/Nationwide Pet Insurance for the past 25 years. Excellent customer service, always processed my claims with lighting speed, in one or days days I will have my reimbursement in days. Best pet insurance on the market.
Insurer: Nationwide
By: Vito Fortuna