217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I’ve had a good experience with this…
I’ve had a good experience with this pet insurance company. Make sure you get it when you first get your dog. Don’t wait or you’ll have pre-existing conditions. I have it on both my dogs. One has a pre-existing condition of anxiety so his meds aren’t covered. They also don’t cover prescription dog food which is a major bummer because ifs so expensive. So consider that if signing up with them. But it’s been good so far! I’ve had the insurance for 2 years and we won’t be without it.
Insurer: Embrace
By: Sonya Nelson
The sonnet shift is not accurate
The sonnet shift is not accurate. Trying to reach to live chat with agent but impossible.
Insurer: Sonnet
By: Consumer
It was easy to apply
It was easy to apply. My current insurance changed hands again and up the price and got rid of items and deductible. Your insurance is closer to what I had.
Insurer: Embrace
By: Diane
Wonderful customer service
The website is easy to use and their customer service support was helpful to me when I had problems signing in.
Insurer: Pumpkin
By: Patricia Stricker
Simple interface however lacks options…
Simple interface however lacks options such as 90% reimbursement and $100 deductible. Also hard to tell whether your policy covers drugs/medications.
Insurer: Nationwide
By: customer
I had the pleasure of talking to Gary…
I had the pleasure of talking to Gary while setting up my insurance plans for our two girls. He was amazing! Extremely thorough with what our plans offer, how to get the most from our benefits, and overall extremely kind! One of those customer service experiences where you leave the conversation with a smile on your face. Thank you, Gary!
Insurer: Embrace
By: Ashlyn Governale
Embrace goes over and beyond
Embrace has given me more comfort than I can express! No matter what the situation is, they've always been there for me. It's amazing how fast a claim is processed. I had a claim on 5/28/25 for a Cytopoint shot and I received an email on on 5/30/25 that it had been reviewed and paid. I wish our personal insurance's was that fast and easy to use!
Insurer: Embrace
By: Ruth Nelson
Quick response times to claims.
Quick response times to claims.
Insurer: ASPCA
By: Jessica
Easy to use
My policy covers most preventive care which offsets some of the premium. It is easy to submit claims and check the status. Reimbursement is timely.
Insurer: Spot
By: LINDA
First Claim at Pets Best
"After many vet bills with previous pets, and as vet bills have increased over time, I decided to buy pet insurance with my new puppy in 2020. I decided on Pets Best after thoroughly researching many companies. My first claim to Pets Best came as my dog was about to turn 5 years old. The claims were submitted quite easily and once I paid my deductible, my claims were very quickly processed with a clear explanation of benefits. I am so happy we got pet insurance. It provides some piece of mind. I am very happy so far with my experience as a Pets Best customer. "
Insurer: Pets Best
By: Marjory