217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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New pet insurance
I was looking for new pet insurance. They found one that they thought would fit my needs and they were right. I now have insurance for my fur babies with great coverage and price.
Insurer: Prudent Pet
By: lindagindercomcast.net
Hard Pass
Unfortunately, my experience with Spot Insurance was deeply disappointing. After insuring my cats, Gwendolyn and Wessley, and submitting multiple claims for each, all were denied with explanations that felt dismissive and inconsistent. Despite my appeal and supporting documentation, their resolution process felt more like a formality than a genuine review. Customer service was polite but ultimately unhelpful, and the outcome left me with little trust in the company's integrity. I’ve since canceled my policy and will not be insuring any of my pets with Spot again. I strongly recommend looking elsewhere for pet insurance that’s fair, transparent, and dependable.
Insurer: Spot
By: Kimberly Moore
They say they're the 'honest' insurance…
They say they're the 'honest' insurance company, which makes the dishonesty worse. I moved a few blocks, using the same vet, and they increased my monthly deductible. The costs to them didn't change, only the cost to me went up. This isn't right. Every time I file a claim, >50% of the expenses don't count towards the lifetime deductible. UPDATE: DOWNGRADE. 2 stars -> 1 star. Trupanion asked me to reach out. I reached out. They said they could reduce my coverage to get my cost down. That missed the point and wasted my time.
Insurer: Trupanion
By: Michael St. Germain
There were many times I received an…ERROR MESSAGE
This is second time submitting this claim. I went in because I hadn't received any money and it showed I never submitted, which I did back in April. There were also many times I received an error code when trying to submit a claim or it wouldn't let me go back. I had to open a new tab and login again. I also couldn't review prior claims.
Insurer: Embrace
By: Christine Guevara
Easy but website was slow
Easy but website was slow
Insurer: Nationwide
By: customer
Disapointment and Waste of Money
I’ve had Embrace Pet Insurance since 2022, paying monthly with the expectation of peace of mind if my pet ever needed care. Unfortunately, when I finally needed to file my first claim, it was denied—despite having active coverage for over two years. To make matters worse, my monthly premium nearly doubled recently, and the only explanation I received was that it “reflects rising veterinary costs.” Meanwhile, I received no added benefits or improvements in coverage. It’s incredibly frustrating to be a loyal, paying customer for years only to be denied support the first time I actually need it. Pet insurance is supposed to provide security and reduce financial stress, not add to it. Based on my experience, I cannot recommend Embrace. If you're looking for an insurer that actually supports you when it matters, I’d suggest looking elsewhere.
Insurer: Embrace
By: Colleen Hardy
Reimbursement was easy
Reimbursement was easy. But figuring out how to log in and get to my records was hard.
Insurer: Spot
By: Janine Delia
Website and sign up easy to use
Easy to sign up, difficult to renew. Three stars because they decided not to renew my policy and didn't give me a way to switch to another plan
Insurer: Nationwide
By: customer