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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Verified

Linnie

Trupanion Insurance made my visit to the Animal hospital today so easy and so helpful. I had no idea how quickly Trupanion can connect with the hospital office and have everything taken care of, on their part, in a matter of minutes. What a pleasant surprise! Thank you Trupanion!
  • INSURER: Trupanion Canada
  • POSTED: 09/14/2021
  • BY: Linda
  • BREED: Mixed Breed Small (10-20 Lbs)
  • AGE OF PET: Over 11 years

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1

out of 5

Disgusting customer service and hold times

Took too long to deny claim and longer to deny appeal even though my cat probably would have starved to death without urgent vet care. Each time I would call it was a minimum of a 20 minute hold (longest was 45 minutes) until someone would pick up. Then, the rep could not answer anything at all. I called Sept. 7 to find out about my appeal. The rep had no way of answering. Received denial in the mail on Sept. 13th. It was dated Sept. 6. Why do the reps have no answer? My hold time to cancel my policy was only 4 minutes. They claimed to have hired a bunch of people recently.
  • INSURER: Pets Best
  • POSTED: 09/14/2021
  • BY: DAVID
  • BREED: Himalayan Lilac Point
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

I am a customer. Paid up as soon as they received all the bills from our vet and big hospital that handles cases like Mylo had.

Definitely and excellent company and very easy and caring when you need to talk to them on the phone.
  • INSURER: Trupanion
  • POSTED: 09/14/2021
  • BY: linda
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 7 - 10

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5

out of 5

Healthy Paws Rocks!

I can't say enough good things about Healthy Paws Pet Insurance! I enrolled my cute puppy, Abbey, in the program as soon as I adopted her, and it was a great decision. Claims are ridiculously easy to file. Seriously, if it takes you longer than 5 minutes to file your claim with Healthy Paws, you're probably doing it wrong. Claims are paid very quickly (one time, it was done on the same day!). Their customer service is outstanding. Abbey recently had a severe bout with pancreatitis. She was hospitalized for one week. We thought we were gonna lose her. But she pulled through (she's a fighter!). When it was over with, we had a bill from the emergency vet hospital for $10,000. Yep, $10K. I filed my claim with Healthy Paws in 5 minutes, and within 5 business days I received a reimbursement of $7,500 direct deposited in my bank account! They paid 80% of Abbey's $10K vet bill, with absolutely zero questions asked. I hate to think what our choices may have been forced to be if we didn't have Abbey enrolled in Healthy Paws. If you're looking for the absolute top-notch health insurance for your fur baby, Healthy Paws is it!
  • INSURER: Healthy Paws
  • POSTED: 09/14/2021
  • BY: Gary
  • BREED: Miniature Schnauzer Mix
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Great Service

I submitted my invoice on Sunday , received payment Tuesday morning. Always efficent and helpful.
  • INSURER: Trupanion
  • POSTED: 09/14/2021
  • BY: Bernice
  • BREED: Cairn Terrier
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

So thankful for Trupanion

Yesterday was one of the worst days of my life as a pet owner. Dexter's condition changed so quickly and I was dealing with so much stress and emotion. I received excellent and fast care from my vet, but knowing that Trupanion had my back too left me with one less thing to worry about. Direct billing isn't an option at my clinic, but the efficiency in which you processed my claim is astounding. Thank you for your kind message and thank you for being there for me and Dexter. I made sure Dexter got some extra loving for you <3 Keep up the awesome work.
  • INSURER: Trupanion Canada
  • POSTED: 09/14/2021
  • BY: Ruth
  • BREED: Mixed Breed Medium (20-70 Lbs)
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

super easy and great customer service!

super easy and great customer service!
  • INSURER: Trupanion
  • POSTED: 09/14/2021
  • BY:
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Extremely easy!

Once you figure out what to do, its extremely easy. The refunds are very fast and its great.
  • INSURER: Trupanion
  • POSTED: 09/14/2021
  • BY:
  • BREED:
  • AGE OF PET: 7 - 10

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5

out of 5

Verified

Very professional she was took care of it right away somebody hacked in my bank account and your payment didn't go through i explained it and it was taken care of thank you so much

Very professional she was took care of it right away, somebody hacked in my bank account and your payment didn't go through i explained it and it was taken care of thank you so much
  • INSURER: Trupanion
  • POSTED: 09/14/2021
  • BY:
  • BREED: American Bully
  • AGE OF PET: 7 - 10

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4

out of 5

Verified

Great customer service

Because of the individual who was helping us. I held back 2 points because I can't possibly recommend the service as we just signed up. The representative was a 10.
  • INSURER: Trupanion Canada
  • POSTED: 09/14/2021
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 7 - 10

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