221,108+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 221,108 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

221,108 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,903 reviews

4.9
Healthy Paws

11,244 reviews

4.9
Fetch

5,674 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,110 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified July 30, 2025

I've been with the company for years

They always provide great service and I have a level of coverage that allows me to provide excellent care for all of my pets at a great rate.

Insurer: MetLife

By: Candice

Verified July 30, 2025

Seamless processing of claims

Seamless processing of claims

Insurer: MetLife

By: Laureen Gorham

Verified July 30, 2025

Excellent

Excellent, folks are always kinda and ready to help . This is the best experience I’ve had with any insurance agency !

Insurer: MetLife

By: NADE BOZHINOVA

Verified July 30, 2025

It is easy to submit claims

It is easy to submit claims - but takes really long to get reimbursed for visits. Although Once it is approved, it gets dispersed immediately to my account.

Insurer: MetLife

By: Melissa Stern

Verified July 30, 2025

I received great service

I received great service and received my refund for the service my pet received right away.

Insurer: MetLife

By: Natalie

Verified July 30, 2025

Never have worried about my dog's vet bills!

Loved the policy options - I have 100% reimbursement with $250 deductible and works perfect for me. Getting the reimbursement is easy and never a hassle. My giant dog recently was diagnosed with heart disorders and if it wasn't the insurance, it would've been very difficult financially as the monthly medications costs around ~$700. The insurance also covered everything that our vet recommended - such as heart tracker, nutrition appointment and more.

Insurer: MetLife

By: Sarah Kim

Verified July 30, 2025

Sometimes fast, sometimes slow, sometimes hard to understand

Sometimes, reimbursements come quickly. Sometimes they come slowly. They rarely come with information until the final decision unless something is missing. A little more personal contact would be nice. And translating doctor speak into English. Why was something determined to be a pre-existing condition? How would I know or verify or know to appeal? Three stars because the process often works but information flows slowly and is sometimes difficult to interpret.

Insurer: MetLife

By: David Vakil

Verified July 30, 2025

Very easy claim filing!

Very easy claim filing!! Efficient and pleasant!

Insurer: MetLife

By: ISABEL GONZALES

July 30, 2025

I had 3 pieces to share:

I had 3 pieces to share: 1.) Embrace has been the best pet insurance company I've worked with, of 3. 2.) My dog just turned 11, and my yearly premium from age 10 MORE than double the current premium, to over $5k! Wow, that's unreal! And hence, loss of a star. I called them, though. 3.) The insurance advisor I spoke with about it all was WONDERFUL. She was fantastic, helpful, and understood my point of view. We figured out how to handle the situation together. I have another dog insured by another company, and I won't go to them again - I'll come back to Embrace.

Insurer: Embrace

By: JR

Verified July 30, 2025

I have had a great experience…

I have had a great experience submitting claims and getting reimbursed. It has been easy and all my claims have been accepted. This year I added preventative coverage and have already gotten vaccines reimbursed.

Insurer: MetLife

By: N Montoya

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