222,532+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,532 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not a great experience with these guys…
Not a great experience with these guys unfortunately. The first claim we made took 5 weeks to process. All communication was restricted to the app. Price was increased by 15% after 5 months. The PDS (Product Disclosure Statement) is not available in .pdf and only on the app. Additionally the app PDS does not share the details of the $ coverage for each aillment (i.e ticks), making it difficult to compare to alternative insurance providers. I've switched to Budget Direct who were significantly cheaper, provide a detailed PDS in .pdf via email and have both an app chat and call centre for any claims/questions.
Insurer: Fetch
By: Grant Steel
Always great about getting my claims…
Always great about getting my claims through in a timely fashion.
Insurer: MetLife
By: Cindy
Never paid any claims
The claim process is extremely long! It took 2 months to get an explanation back. They always denied the claim because of varies reason. Don’t even try to submit any claim because it will be denied. Worse insurance ever.
Insurer: Pets Best
By: Ponyo
Pets Best really is the best!
My senior cat was diagnosed with osteoarthritis in December 2024. Eight months later, Pets Best continues to reimburse 80% of vet costs for her monthly injections that help manage her pain. I'm grateful to the folks at Pets Best for helping make this new treatment accessible to us!
Insurer: Pets Best
By: Liberty Peralta
Professional, friendly and knowledgeable!
Very friendly associate, very knowledgeable and explained very well all the information. Took the time to give the information and explain patiently, not in a rush. Super helpful.
Insurer: Nationwide
By: Litta
prompt and helpful!
prompt and helpful!
Insurer: MetLife
By: Aileen Birkitt
I m giving high review due to the…
I m giving high review due to the person who assisted me on the phone who was patient understanding professional never gave up on me because of my lack of knowledge online application.
Insurer: Sonnet
By: Lyse Gagnon
Easy and quick
Easy to submit claims and quick turn around on reimbursement
Insurer: MetLife
By: Diane Meredith
Daniel was very professional and kind
Daniel was very professional and kind. I am glad I called instead of asking for a quote online. I got more options and better pricing with Daniel.
Insurer: Nationwide
By: Eddie Ann
Spot Ins was the best!
Today I renewed the pet insurance for my Lila! She is a mixed breed mini pincher /chihuahua. She has a great policy, and with Spot Insurance, we were able to get her medical emergency paid for without a hassle and fairly quickly. I am also insuring our mixed Lab for a great price! I checked the top 10 companies, and Spot proved to be the best.
Insurer: Spot
By: I alfonso