5
out of 5
Verified
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5
out of 5
Verified
Trupanion has been Amazing !
We have always had great support with Trupanion and highly recommend this company to anyone that has pets. Thanks again for always being so kind and prompt with our claims. ?
- INSURER: Trupanion Canada
- POSTED: 10/05/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
Verified
The customer service has always been excellent and informative so I gave you a high rating.
The customer service has always been excellent and informative, so I gave you a high rating. But I have not yet submitted any claims, so I'll have to see how that goes before giving you a perfect score.
- INSURER: Trupanion Canada
- POSTED: 10/05/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified
Everyone there has been extremely cooperative and understanding … it’s very tough as an animal lover to see your baby in the emergency room.
Everyone there has been extremely cooperative and understanding … it’s very tough as an animal lover to see your baby in the emergency room. She showed tremendous compassion… I’ve told all of my friends with let’s that they should have Trupanion insurance for their babies.
- INSURER: Trupanion
- POSTED: 10/05/2021
- BY:
- BREED: Persian
- AGE OF PET: 7 - 10
5
out of 5
Fabulous service, very caring
I highly recommend Healthy Paws! I didn’t sign up until my dog was about 3 and wish I had from puppyhood. They were always fast with their reimbursements, especially when I opted for direct deposits after uploading the vet bills. When my girl finally lost her battle with mast cell cancer, they sent a very nice note and followed up soon afterwards. I’ll be reaching back out to Healthy Paws when I’m ready to get another best friend!
- INSURER: Healthy Paws
- POSTED: 10/05/2021
- BY: Beth
- BREED: Mixed Breed Large (70–90 Lbs)
- AGE OF PET: 7 - 10
1
out of 5
LOOK ELSEWHERE, CANT GET ANY WORSE
worthless, takes weeks to get any kind of response from the company, the claim will take forever, if they deny it for the wrong reasons itll take weeks more. terrible, please don't waste your time here
- INSURER: Pets Best
- POSTED: 10/05/2021
- BY: Jackson
- BREED: Mixed Breed Toy (up to 10 Lbs)
- AGE OF PET: 7 - 10
5
out of 5
Did not pay claims even with appeals
I submitted 4 or 5 for over $500 claims for my dogs on going staph infection. Initially denied, and then the appeal was denied based on skin allergies/skin issues. Even with the vets notes that these were not due to allergies or normal skin allergies.
- INSURER: Pets Best
- POSTED: 10/05/2021
- BY: Elly
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10