208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Scam
This company is a scam. They will do anything possible not to refund your claim. They request documents after documents from both you and the provider. Its been 3 months and still asking us for my documents. Our dog had a chemical burn and they want to say its a pre-existing condition. They had no issues taking our monthly payments. Run dont use this company.
Insurer: Embrace
By: DJ PAPY MIX
super simple and intuitive process
super simple and intuitive process
Insurer: MetLife
By: Sierra Hines
I forgot Rebecca’s last name
I forgot Rebecca’s last name, but she was the representative I spoke with. I was truly amazed by how she interacted with me, especially knowing that I have some English barriers. I was very impressed and grateful for how enthusiastically she explained everything regarding signing up insurance for Milo. She made me feel relaxed and comfortable. She listened carefully to all my concerns and took the time to understand my needs. She patiently explained every detail, making sure I understood the entire process—especially how claims are processed from the veterinary clinic or hospital. It’s rare to find a customer service representative who is so patient and willing to educate someone over the phone. Thanks a million to her.
Insurer: Prudent Pet
By: ebanariagmail.com
Best pet insurance
The process for submitting a claim is as easy as can be online. The response is almost immediate. Your claim is reviewed in a very timely matter and processed as quickly as can be, having an answer almost within a day or two.
Insurer: Healthy Paws
By: Janet Budnick
So happy to have selected MetLife Pet…
So happy to have selected MetLife Pet Insurance. Easy to submit my claim online and they respond immediately after receiving it. They are quick to review my claim and inform me the amount that is being deposited in my bank account.
Insurer: MetLife
By: Evergreen
Real life savers!
Healthy Paws have literally saved my dog Pablo‘s life. I am forever grateful that their team is very easy to work with have not had any problems, and when it matters most they come through quickly without delays. Without them,I probably wouldn’t have my fur baby today. I hear of people having issues with their pet insurance and I can’t say that I have one thing to complain about. Whenever I’m sitting in the vets office, which unfortunately has been quite a few times, I always tell people about Healthy Paws. They truly are lifesaver!
Insurer: Healthy Paws
By: Deanna Duran
Very smooth and easy claim process
Very smooth and easy claim process. Definitely recommends
Insurer: MetLife
By: Aswina
Discussion re rates and deductibles
Good discussion and information about possible different options re rates and deductibles to ensure my coverage remains affordable and useful.
Insurer: MetLife
By: customer
I am in my 70’s and was having…
I am in my 70’s and was having difficulty in providing documents online. I reached out, and Maddi L. responded. Her kindness and support meant more than I can say. This is my first interaction with Prudent Pet Services and I am very impressed. Thank you, Maddi!
Insurer: Prudent Pet
By: Jeannette
Won’t be able to buy policy right away
I was expecting to be able to buy the policy right away, but instead I found myself waiting for the “underwriter” to approve 🙄
Insurer: Nationwide
By: Matt Johnson