Don’t waste your money or time
I guess environmental allergies include everything no matter what. Yes, before I bought the policy, Pippa had broken out on her belly from what we thought could be grass or pollen and she was allergic to flea bites. I found that out when she started scratching and, although she was on flea medication, it had stopped working. The claim I turned in to this company was for yeasty ears. Red and inflamed. Nothing like the ones the year before and it was denied. Would not recommend.
- INSURER:
Pets Best
- POSTED: 10/09/2021
- BY: Janice
- BREED: Jack Russell Terrier
- AGE OF PET: 7 - 10
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Absolute scam, they even admitted to being misleading.
SCAM!!!! THIS COMPANY WILL NOT COVER MANY CONDITIONS THAT ITS CONTRACT STATES IT WILL!!!! They call it “proprietary information.” Their private list they say allows them not not cover IVVD, wobblers and other conditions. No where in your contract does it say this. A represantive openly admitted to me over the phone they are misleading customers! I’m out over $1000 for bogus coverage and they refused to give me any money back at all for my premiums paid even though they NEVER spent a penny on my dog ever!!! Now they won’t do anything and just stole my money! I’ve reported to BBB and waiting on a response! DO NOT get this insurance. If your dog gets one of their many “unlisted exclusions” you will be out the money potentially thousands of you buy it on a younger dog!!! BEWARE!
- INSURER:
Pumpkin
- POSTED: 10/09/2021
- BY: Deana
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Fantastic coverage at a very trying time
Our little girl was diagnosed with lymphoma in May. Trupanions service is spectacular. I send an invoice in and it's typically paid within 10 business days or less. While we cannot cure her we can give her the best days possible.
- INSURER:
Trupanion
- POSTED: 10/09/2021
- BY: Paul
- BREED: Rottweiler
- AGE OF PET: 7 - 10
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Woah- RUDEST customer service rep
I called to cancel because we decided to go with a different insurance plan, and Joe is who “helped” me cancel. He was so rude, said “we’ll I *hope* nothing horrible or deadly happens to your cat, she would not be covered with that company”. Uhhhhh, what the hell? That was rude! I explained we were simply not interested, and he was very rude. Kept going on about my cats health. Just absolutely unprofessional.
- INSURER:
Embrace
- POSTED: 10/09/2021
- BY: Zoe
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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Good Plan
We have had this insurance on our pet for 5 years, since we got her as a puppy. The first year, she required surgery for orthopaedic disease of her shoulder at a specialist. Since then she has developed allergies which requires on going medications, treatment of ear infections, allergy testing, special diets. This insurance has allowed me to provide best care for my pet. My monthly premiums have been reasonable and not increased with claims. It is true that reimbursement can take a few weeks, but my auto insurance claims have taken much longer! It is also on the purchaser to ensure the coverage is what they are wanting. Read the policy! Pre-existing conditions will not be covered. This just makes since or everyone’s premiums would be huge. There are also things that won’t be covered-read the dental exclusions. It is on the consumer to do the research. There are many pet insurance providers, make sure you are comparing the different products available. I have my pet insured with Pets Plus Us, but insured my Mom’s dog with a different company based on Mom’s needs. Last piece of advice is most important, get insurance when your dog is a puppy with a clean bill of health. That way there will be no exclusions on your policy.
- INSURER:
Pets Plus Us
- POSTED: 10/09/2021
- BY: Renate
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Rep was so helpful friendly & funny!
Rep was so helpful, friendly & funny!
- INSURER:
Trupanion
- POSTED: 10/09/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Trupanion Insurance for dogs
Great coverage , reasonable rates
- INSURER:
Trupanion Canada
- POSTED: 10/09/2021
- BY:
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
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Sara was very friendly and was able to answer all my questions and gave me all the information I needed regarding our insurance plan.
Sara was very friendly and was able to answer all my questions and gave me all the information I needed regarding our insurance plan.
- INSURER:
Trupanion
- POSTED: 10/09/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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They have been easy to deal with
They have been easy to deal with
- INSURER:
Trupanion
- POSTED: 10/09/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Too date very good service but not covering Exam Fees even in illness or injury makes be hesitant to 100% recommend.
Too date very good service, but not covering Exam Fees even in illness or injury makes be hesitant to 100% recommend.
- INSURER:
Trupanion
- POSTED: 10/09/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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