154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 12, 2025

Biggest waste of money

After paying $75-$105 monthly for my dog since I brought him home almost 10 years ago and NEVER needing to make a claim until his very last day I am so disappointed in what a waste this was. I was happy to pay as I didn’t want to worry about finances in an emergency and wanted to ensure I could help my dog. Well, with never missing a payment and only having a $200 deductible, Trupanion paid out $89 in my dogs end of life emergency. Oh, and they don’t cover the cost of cremation/burial, which I was told they did when I signed up! You’re better off putting your money into savings and holding it for a raining day as I feel like I threw it away!

Insurer: Trupanion Canada

By: Nikki

Useful
January 12, 2025

This is a hustle, get another insurance company

Basically lots of double talk and bs. Too many hoops to jump through when its time for them to help, except when they take your money.

Insurer: Pets Best

By: Kareem

Useful
January 12, 2025

Tried multiple companies and spot has been the best

I don't have much to say except that I've been with a few pet insurance companies over the year, and Spot has been one of the most cost-efficient (especially for our older dogs) and has been one of the easiest to process claims with. As expected, new conditions took a little longer to process (a couple weeks) because our vet needed to submit copies of medical records - but otherwise, the claims are started via the website or their app and submitted within minutes, most claims are completed within days, and they're directly deposited to my account. The entire process is smooth and the UI works great.

Insurer: Spot

Veterinarian: CityVet | Kallison Ranch

By: Brian

Useful
January 12, 2025

Submitting a claim is so easy

Submitting a claim is so easy! With the new year starting really rough for us, it's super comforting to know we can keep up with my pups bills. Thank you!!!!

Insurer: Embrace

By: Lina

Verified January 12, 2025

Spot insurance is the best decision…

Spot insurance is the best decision I've made i have it on two dogs and I've had two claims and after my deductible was paid they started paying immediately. On both claims I received my money within 3 days. They are easy to deal with without asking all kinds of questions. I just send the bill in that I paid and they get on it quickly. I won't ever be without this insurance.

Insurer: Spot

By: Debbie Smith

January 12, 2025

Over $400 in charges. only $60 paid

On a $400 claim, Pets Best denied all but $60 saying "wellness maximum benefit exceeded." These were claims for January - when did I exceed my annual maximum benefit for the year? Also, it doesn't appear the unpaid expenses were even credited toward my annual deductible - what a rip-off.

Insurer: Pets Best

By: Jeffrey

Useful
January 12, 2025

Really good customer service

Really good customer service. Never had to file claim so can’t address that

Insurer: Embrace

By: Lily’s mom

January 12, 2025

Only about the money

I have witnessed my premiums skyrocket in the past 4 years from $400 to my latest premium of almost $1100, with having NO claims submitted during this time. Beware, run like hell, it’s all about money for this company. I enquired that, because I had no claims submitted, would my premiums offer some sort of a reduction. Answer was a flat no. Pathetic Company

Insurer: Fetch Canada

By: Ed

Useful
January 12, 2025

Terrible Insurance

Terrible insurance carrier.

Insurer: Fetch

By: Zena Tyler

January 12, 2025

Terrible Insurance

Terrible insurance carrier.

Insurer: Fetch

By: Zena Tyler

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