154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 12, 2025

Claim response time = Fast!

Fast turnaround. Excellent Review of my claim. Check in the mail quickly. Thank you.

Insurer: Fetch

By: Colleen

January 12, 2025

Claim experience was fast & easy!

I have not had any trouble getting my pet’s claims taken care of and reimbursement has been fast and easy!

Insurer: Embrace

By: Rebecca Anthony

Verified January 12, 2025

The fast review and processing of claim

The fast review and processing of claim

Insurer: Embrace

By: Anthony Mcclain

Verified January 12, 2025

FAST REIMBURSEMENT FOR A REASONABLE…

FAST REIMBURSEMENT FOR A REASONABLE AMOUNT. BEEN WITH ASPCA PET INSURANCE FOR MANY YEARS.

Insurer: ASPCA

By: Kristin McWhorter

January 12, 2025

Must have pet insurance

Our new puppy scout has had a tough start with several G.I. issues prompting a vet visit. On our first visit, our veterinarian recommended Pets best. I’ve never had insurance for my pet in the past, but went ahead and did it. I am so glad as I have had to make several claims which processed very easily and no issues through Pets best. It gave me the peace of mind to be able to take my dog in and not worry about a large bill. I’ve recommended Pets best to all of my friends, and I know that several have went forward with getting insurance. Thank you, Pets best for taking good care of our dog

Insurer: Pets Best

By: Jodi

Useful
Verified January 12, 2025

Great but could be better

I've had this insurance for several years and it has been great so far. Submitting claims is fairly easy and get reimbursed is timely. What I don't like about the claim submission is the breakdown of what you had done, it might not be listed. I'd rather that not be asked and them determine the category the service should go under based on the claim submitted. Also, l have had a few occasions when I submit a claim I get nothing reimbursed, I don't like that. Don't understand why. The cost of the insurance and it's rising cost bothers me as well, it makes me consider looking elsewhere when that happens.

Insurer: ASPCA

By: Wendy

January 12, 2025

Introduction

I really appreciated Lee’s professionalism, condor and lack of trying to push the insurance. She made me feel comfortable and aware of risk versus reward and, having a 12 week old fur baby, I opted in. My neighbours are also with Trupanion and their glowing reviews were also part of my opting in. Hoping we don’t have to use it but it is a comfort to know we are covered if needed.

Insurer: Trupanion Canada

By: suzanne duperly

Verified January 12, 2025

Very prompt with processing my claim.

Very prompt with processing my claim.

Insurer: Spot

By: Mike Brush

January 12, 2025

Excellent care and claim processed quickly

Our dog was suspected of ingesting a Christmas tree ornament. She was trembling, vomiting and clingy. Our vet took us in right away and took good care of our dog. Xrays and blood work were done. This was right before the busy holidays. The claim was processed and paid quickly.

Insurer: Pets Best

Veterinarian: Community Animal Hospital

By: Janis M

Useful
January 12, 2025

Really Appreciate MetLife

We adopted a Great Pyrenees and immediately purchased wellness and sickness/hospitalization insurance for him. Later, he became ill. We are so glad we had pet insurance. MetLife took about 29 days to pay the claims but they did pay them. We thought initially it would take 5-15 days and were a little frustrated but the contract does give them 30 days. The bill was pretty large and we were very satisfied concerning the insurance coverage payment. There was no fuss; the representatives were very helpful; and we are so glad we purchased the insurance from MetLife. It is a smart decision. We will absolutely continue the coverage throughout our pet's life. I have the experience of having a beloved pet without insurance and he needed each hip replaced and just caught everything - but he was an angel and it cost us a lot over his life. This is why we immediately insured our GP and it's been a great decision. We highly recommend MetLife.

Insurer: MetLife

By: Kristin

Useful

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