208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great company
Absolutely love pets best. They are friendly, knowledgeable, and explain well. Prompt reimbursement. You Rock Pets Best!
Insurer: Pets Best
By: Beth
Insurance. Good for large Procedures Only.
The response to my information submitted was excellent. Claims processed quick and payment indicated quickly as well. However, I am confused. When I signed up it indicated that I would receive 80% reimbursement. In most of the claim responses, I probably got back more like 25%. This is certainly better than nothing, but I may need to rethink what I am getting back for what I pay monthly.
Insurer: Spot
By: PATRICIA
This insurance is a scam! beware!…
This insurance will do anything and use any excuse to not pay claims. We have an adopted pet that was abused. So, they denied a claim for his allergies that he developed later due to the grass type in the yard. They decided that it was a pre-existing condition because they “ found lesions” in the vet report from the rescue. We appealed and our vet wrote a letter saying that the lesions were not allergies but due to abuse. Then , they said that he was viewed by our vet 2 days before the back out period!! All of that of course without talking about the premium increase! My daughter had 2 pets on the insurance, my son had one and we had 2. We all canceled!! It is a scam. Instead of paying premiums to them, I will put the premium in an account specially dedicated to dog care. No so called pre existing condition on a rescue dog, deductible or co-pay!
Insurer: Embrace
By: Patrice Gilles
I wish that I read the reviews before…
I wish that I read the reviews before joining. When aspca says that they pay for preventative — they lie. I called around and could not form anyone who would spay or give vaccines for this minimal price. Not only that, they do not cover all of the vaccines. Which is sad. They paid less than 1/6 of the spay fee. I tried canceling the preventative part of the insurance — but then they do not allow you to cancel it. The racket is that once you sign up, you are in for paying all the bills yourself — and them. Sad. I am a physician and if human insurances did this — they would be sued and would not be in business.
Insurer: ASPCA
By: Diana Lev
Filling a claim is very easy
Filling a claim is very easy. They let you know if any extra information is needed. Decision and reimbursement was made within a few days. I would highly recommend!
Insurer: Spot
By: Rebecca
File a claim and was paid back very…
File a claim and was paid back very quickly. No hassle.
Insurer: Spot
By: Kelly Hotinger
Plans for all budgets not pushy
Rep was very patient and informative
Insurer: Nationwide
By: MARLYN
System Issue Resolved I recently had…
System Issue Resolved I recently had an “system” issue that I couldn’t get resolved. System issues are frustrating BUT every rep I chatted with or spoke with was outstanding. The issue had to be escalated which I was totally fine with. It landed me in the right place with Clarissa & Naomi. They totally understood the situation and were very professional & kind. They worked to get it resolved. I will say every rep I spoke with was helpful and even took the time to ask me how Jackson was doing. Ty To all of you.
Insurer: Fetch
By: ADG
It was easy to post and get my claim…
It was easy to post and get my claim evaluated.
Insurer: Fetch
By: Dr. Adam Propper, D.C.
HEALTHYPAWS is very deceptive in their…
HEALTHYPAWS is very deceptive in their non disclosure of jacking up your rates and worse yet, denying claims for no reason. I have three animals with this farse of a company and their new thing now is to say everything is a wellness check when it’s clear that an animal went in with symptoms and then diagnosed and sent home with meds and a treatment plan. I pay $$$$ for a plan that is disgustingly dishonest. Ever since Chubb bought them out they have become more and more dishonest. I’m so disgusted with them. Please do yourself and your pets a favor by not wasting a dime with this company there is no sense as they empty your pockets with their ever increasing premiums and then don’t cover your suffering animals. This is a mortal sin and they need to be called out on it by reporting to the Insurance commissioners.
Insurer: Healthy Paws
By: Susannah McDonough