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Outstanding customer service.
Based on my experience to date I will continue to do business with your company.
Insurer: Nationwide
By: Carmen
Wow so easy
I am so glad I chose Trupanion even though my employer offers some other insurance company. This is the most tech-savvy insurance company I’ve ever used, and you feel they really care for your loved one.
Insurer: Trupanion
By: Danny
Easy to submit bill and receive payment
I have had Nationwide Pet Insurance for 7 years and have always used it and it is well worth the price. I would never go without pet insurance again.
Insurer: Nationwide
By: Lois
Happy
I feel your prompt service with reimbursement was very good. I also feel the ease in which to apply for reimbursement is good.
Insurer: Nationwide
By: Wendy
Practical and great customer service
I called to address a claim that was determined to be a duplicate. I knew this call may take awhile. However, as soon as i explained my reasons to Joey, he quickly assesed the issue, confirmed with the claim people what he believes is what happened and came back to me and just said it was thier fault and he will fix it and have the claim approved and reimbursed. My call took less than 5 minutes - now thats customer service. I did not have to stay on a long hold or defend my reasons...Thank you Joey!
Insurer: Embrace
By: Susanna
Easy claims and fast response
Really appreciate the fast response and reimbursement. Submitting claims online is easy and straightforward.
Insurer: Nationwide
By: Craig
AMAZING CARE
Although the premiums are high, we have had EXCELLENT care for our Bella!! I am always recommending Trupanion to anyone who is asking!,
Insurer: Trupanion Canada
By: Joanne
You guys rock
You guys rock. My dog was seriously injured and needed emergency spine surgery and an extended hospital stay. The trauma of having to deal with such extensive injuries was offset by knowing you guys had my back and I only had to worry about my pups recovery and not the (rather huge) bill. Thanks Trupanion I will never stop praising or thanking you folks.
Insurer: Trupanion
By: Paul
Awesome service
Our poor Maisy had unexpected complications after her spay- thank goodness we had Nationwide pet insurance. They really came through for us. It was a blessing To have insurance for Maisy so I could focus on her healing and not have the worry of any financial obligations. Thank you Nationwide!
Insurer: Nationwide
By: Rhonda