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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The best
Very satisfied with the claim department and quick respond. It helps a lot that I know that there is 24/7 help just in case if there is an emergency
Insurer: Nationwide
By: Slobodanka
Best Decision I Made
I am so very thankful to have Healthy Paws insurance take great care of my “kids”. It totally eased my financial burden, and is the best decision I made. I researched different insurance companies and found that Healthy Paws was affordable, PLUS, they make it so easy to communicate and file a claim. Mia needed major surgery which stripped my Emergency Fund, but she is well again and I replaced most of the Fund within about 2 weeks. I highly recommend that any pet parent enroll today even though you think you may never need it. Life happens.
Insurer: Healthy Paws
By: Diana
5 stars
5 stars wanted pet insurance but could not afford
Insurer: Spot
By: Robert Butts
One of the easiest to work with
I work for a vet so have experience with virtually all of the insurance plans- this one is the easiest to send claims to- and the service thus far has been great.
Insurer: Embrace
By: L.
Great experience
We really debated on purchasing pet insurance for our new pup. So glad we did. Submitting claims is easy, fast and efficient and knowing we have the insurance helps with our piece of mind.
Insurer: Nationwide
By: Patricia
Scam company. Raises you rates 50%.
In two years they raised my rates from $58 to $138. Thenlast increase was from $92 to $138 a 50% increase. Once your dog gets older they will raise your rates every year til you cant afford it and cancel. After 9 yrs of paying when my dog needs it most they raise my rates 50%. You will regret getting healthy paws. I know I do. They never pay out all my claims. More and more things are not covered. Save your money unless you like annual raise hikes and policy change notifications emails when your dog starts showing his age. Theres no peace of mind with healthy paws just a constant worry about raise hikes. They can raise rates as high as they want and theres nothing you can do about it.
Insurer: Healthy Paws
By: Anthony
Outstanding customer service with direct pay
This past week my lab got a foxtail stuck up his nose. The bill to have it removed with anesthesia, cat scan and rhinoscopy was steep. Within hours Healthy Paws had contacted the veterinary hospital and direct pay was established. I was billed my usual 20% and that was it! The customer service team was terrific. In the course of dealing with this I spoke to two different reps who worked hard to put me in touch with the necessary parties. I can't say enough good things about Healthy Paws. I researched all the companies when my dog was a pup and this was absolutely the right choice!
Insurer: Healthy Paws
By: Lisa
Fast Payer and Excellent Coverage
I have been very happy with Nationwide's coverage of Tess. Fast payer and coverage as promised.
Insurer: Nationwide
By: Melissa
Easier than my medical insurer
Is amazing how easy is to submit claims, I hope my medical insurance would be that easy to deal with. Also customer service is great, I had a bad website link when I submitted a claim, they answered with great care for my experience, and simply admitted that the system didn’t capture it. Recommend highly!
Insurer: Nationwide
By: Laurentiu