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PURCHASED Policies on my 2 Cavalier…
PURCHASED Policies on my 2 Cavalier King Charles Which are known to prone to Heart Murmurs. So we looked for pet insurance that covered this, Nationwide agent stated it would be covered. So we signed them up and kept policy up over $100.00 a month per dog. Several years later Max was diagnosed with a Heart Murmur and was told there's a surgical option to repair it, Our pets are like kids to us, I called Nationwide to get authorization, and was told its not covered, very cold didn't care at all. Then they said $250.00 max benefit. When the surgery costs about $40,000.00 BIG SCAM A big insurance that denies claims made. AVOID AT ALL COSTS Went to SPOT Through Costco they do cover this and the policy costs less.
Insurer: Nationwide
By: MIKE WUSS
Customer Support
The lady I talked to on the phone was incredibly charismatic and helpful with all of my questions. I couldn’t recommend them more!
Insurer: Embrace
By: Nicole Wallace
Great coverage for accidents and health conditions
They are responsive to claims processing and I haven't had a denial yet. I also enjoy being able to pay for my policy on a yearly basis instead of monthly. It is the nature of the beast, but I still don't understand why I can't raise my policy's limit. Inflation can raise the cost of doing business, but not my coverage.
Insurer: ASPCA
By: Kelsey
Your mistake adds work to ME the…
Your mistake adds work to ME the customer!!! Metlife overpaid on the reimbursement. I called in to report this and now......do to YOUR mistake I am having to play admin on your mistake. I called in and reported the mistake and was needing to see how I am go about returning the over reimbursement. Rather than it being that simple I was told to look out for an email in the next 5-10 business days (NEVER GOT ONE). I called back to inquire about the email then I was told I would be getting a letter in the mail with how to go about returning the reimbursement.....STILL NOTHING!! WHICH ONE IS IT REALLY!!!! This is going on two weeks of every day looking for an email and/or mail and nothing. MORE work added to my day do to YOUR MISTAKE. I am beyond disappointed with Metlife. If it were not for my dogs health issue where i don't want to interrupt my coverage i would gladly move in another direction. Each day waiting for something (email, mail....checking everyday) and knowing that when I finally get the instruction on how to send back the additional reimbursement it would be that much more i would have to do on top of all i have going on at the moment. I have not proof read this message for grammer mistakes.... quite frankly i don't care. I just wanted to make sure i could say all i needed to say knowing you will get the point or maybe not. END POINT......if you mess up and we (the customer) inform you of this and allow your company to not waste/lose money with honesty don't make it so that the customer is wasting their time on admin work YOU all are getting paid to do.
Insurer: MetLife
By: Alfredo
I’m amazed at how quickly they process…
I’m amazed at how quickly they process claims!
Insurer: MetLife
By: Judy
Easy and quick claims process!
Easy and quick claims process!
Insurer: Spot
By: Nejra Utrera
The Customer Service
The Customer Service
Insurer: Nationwide
By: Ms Cat Perkins
Incompetent insurance agency
Incompetent insurance agency. I swear people don’t know how to read and they don’t listen to you.
Insurer: MetLife
By: customer
Stay away from Filthy Paws
Stay away from Healthy Paws. I have been paying the premium for 5 years, changed it to 80% reimbursement with 250 deductible. My dog has had 2 incidents in those five years. Last Thursday, we spent $692, we received back $197. READ THE FINE PRINT, this is what happened, they take the 250 deductible from the reimbursement of the 80% not from the total amount. FILTHY PAWS.
Insurer: Healthy Paws
By: Lorenia YR
I was worried about my baby parakeet…
I was worried about my baby parakeet and the representative help me to get the health insurance that I need
Insurer: Nationwide
By: Extension