154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 09, 2025

I am beyond disappointed with Fetch Pet…

I am beyond disappointed with Fetch Pet Insurance. Your lack of integrity and compassion is absolutely appalling. As young professionals with limited income, we trusted Fetch to protect our beloved puppy in case of illness, but instead, they left us with a $1,600 vet bill because of their nonsensical policies and refusal to provide the coverage we paid for. Our puppy had diarrhea before our coverage began which began under the breeders care, which they conveniently used as an excuse to deny our claim when she later got seriously ill after the policy was active. Diarrhea is an incredibly common and minor issue in puppies, and it had no relation to the illness or the tests conducted she experienced later. Despite this, Fetch callously labeled it a "pre-existing condition" to avoid paying out. Their customer service was unhelpful, unsympathetic, and showed zero willingness to work with us or address our concerns. It’s clear they are more interested in profiting from technicalities than helping pet owners when it truly matters. We are canceling our policy and will never recommend Fetch to anyone. In fact, I’ll be warning every dog owner I know to steer clear of this company. If you value your pet’s health and your financial security, do NOT waste your money on Fetch Pet Insurance. They’ll happily take your premiums but will find any excuse to deny your claims.

Insurer: Fetch Canada

By: Wyatt Barclay

January 09, 2025

I am beyond disappointed with Fetch Pet…

I am beyond disappointed with Fetch Pet Insurance. Your lack of integrity and compassion is absolutely appalling. As young professionals with limited income, we trusted Fetch to protect our beloved puppy in case of illness, but instead, they left us with a $1,600 vet bill because of their nonsensical policies and refusal to provide the coverage we paid for. Our puppy had diarrhea before our coverage began which began under the breeders care, which they conveniently used as an excuse to deny our claim when she later got seriously ill after the policy was active. Diarrhea is an incredibly common and minor issue in puppies, and it had no relation to the illness or the tests conducted she experienced later. Despite this, Fetch callously labeled it a "pre-existing condition" to avoid paying out. Their customer service was unhelpful, unsympathetic, and showed zero willingness to work with us or address our concerns. It’s clear they are more interested in profiting from technicalities than helping pet owners when it truly matters. We are canceling our policy and will never recommend Fetch to anyone. In fact, I’ll be warning every dog owner I know to steer clear of this company. If you value your pet’s health and your financial security, do NOT waste your money on Fetch Pet Insurance. They’ll happily take your premiums but will find any excuse to deny your claims.

Insurer: Fetch Canada

By: Wyatt Barclay

January 09, 2025

I am beyond disappointed with Fetch Pet…

I am beyond disappointed with Fetch Pet Insurance. Your lack of integrity and compassion is absolutely appalling. As young professionals with limited income, we trusted Fetch to protect our beloved puppy in case of illness, but instead, they left us with a $1,600 vet bill because of their nonsensical policies and refusal to provide the coverage we paid for. Our puppy had diarrhea before our coverage began which began under the breeders care, which they conveniently used as an excuse to deny our claim when she later got seriously ill after the policy was active. Diarrhea is an incredibly common and minor issue in puppies, and it had no relation to the illness or the tests conducted she experienced later. Despite this, Fetch callously labeled it a "pre-existing condition" to avoid paying out. Their customer service was unhelpful, unsympathetic, and showed zero willingness to work with us or address our concerns. It’s clear they are more interested in profiting from technicalities than helping pet owners when it truly matters. We are canceling our policy and will never recommend Fetch to anyone. In fact, I’ll be warning every dog owner I know to steer clear of this company. If you value your pet’s health and your financial security, do NOT waste your money on Fetch Pet Insurance. They’ll happily take your premiums but will find any excuse to deny your claims.

Insurer: Fetch Canada

By: Wyatt Barclay

January 09, 2025

I am beyond disappointed with Fetch Pet…

I am beyond disappointed with Fetch Pet Insurance. Your lack of integrity and compassion is absolutely appalling. As young professionals with limited income, we trusted Fetch to protect our beloved puppy in case of illness, but instead, they left us with a $1,600 vet bill because of their nonsensical policies and refusal to provide the coverage we paid for. Our puppy had diarrhea before our coverage began which began under the breeders care, which they conveniently used as an excuse to deny our claim when she later got seriously ill after the policy was active. Diarrhea is an incredibly common and minor issue in puppies, and it had no relation to the illness or the tests conducted she experienced later. Despite this, Fetch callously labeled it a "pre-existing condition" to avoid paying out. Their customer service was unhelpful, unsympathetic, and showed zero willingness to work with us or address our concerns. It’s clear they are more interested in profiting from technicalities than helping pet owners when it truly matters. We are canceling our policy and will never recommend Fetch to anyone. In fact, I’ll be warning every dog owner I know to steer clear of this company. If you value your pet’s health and your financial security, do NOT waste your money on Fetch Pet Insurance. They’ll happily take your premiums but will find any excuse to deny your claims.

Insurer: Fetch Canada

By: Wyatt Barclay

January 09, 2025

Easy to use and easy website

Easy to use and easy website

Insurer: Embrace

By: Craig Muerer

January 09, 2025

Smooth Process. Thorough Coverage

I find this app very easy to use both on the phone and computer. They are also responsive and fast and thorough. So far I'm very impressed with 2 years of coverage with Embrace. It has MORE than paid for itself.

Insurer: Embrace

By: Molly Marino

January 09, 2025

I have been an Embrace pet insurance…

I have been an Embrace pet insurance client for at least 8 years or more and never filed a claim. Just got my new renewal and they almost doubled it. I cancelled it and took 5 thousand out of savings and put it in a savings revocable trust for medical care for my cat. I'll be my own insurance company. Insurance companies need to be regulated - they have gotten way out of hand.

Insurer: Embrace

By: Pamela Heebner

Verified January 09, 2025

Great experience

Great experience. Easy platform and fast reimbursement process with very clear explanation.

Insurer: Fetch

By: Ulrike Klein

Verified January 09, 2025

Great experience

Great experience. Easy platform and fast reimbursement process with very clear explanation.

Insurer: Fetch

By: Ulrike Klein

Verified January 09, 2025

Great experience

Great experience. Easy platform and fast reimbursement process with very clear explanation.

Insurer: Fetch

By: Ulrike Klein

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