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Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

7

out of 10

The people who answer the phone are AWESOME; they are friendly helpful and efficient.

The people who answer the phone are AWESOME; they are friendly, helpful and efficient. I know this because each time I submit a claim, part, or all of it is refused. I then call your friendly customer service people who open a query. Within a few days the original denial is overturned and I am paid. It is ridiculous that claims that are denied are only accepted after a complaint.
  • INSURER: Trupanion Canada
  • POSTED: 04/13/2021
  • BY:
  • BREED: Mixed breed
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

Every time i call they are very quick to answer my questions are and explain what need to be done.

Every time i call they are very quick to answer my questions are and explain what need to be done. i have no problems with them.
  • INSURER: Trupanion US
  • POSTED: 04/13/2021
  • BY:
  • BREED: Entlebucher Mountain Dog
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Excellent service every time I have called asking for information.

Excellent service every time I have called asking for information. Could not ask for more

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10

out of 10

PetInsuranceReview recommened

Addressed me by name was friendly attentive and answered my question.

Addressed me by name, was friendly, attentive, and answered my question. Placed me on hold to verify with claims to make doubly sure she was giving me accurate info. I greatly appreciated the clarification.
  • INSURER: Trupanion US
  • POSTED: 04/13/2021
  • BY:
  • BREED: Staffordshire Bull Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Lola Claim for April

Prompt payment from an easy to complete claim form from an easy to use website!
  • INSURER: Trupanion US
  • POSTED: 04/13/2021
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

My experience with Trupanion is that they are customer (and pet) focused literally from beginning to end.

My experience with Trupanion is that they are customer (and pet) focused literally from beginning to end. It is very easy to submit a claim electronically; and then updates are provided as they evaluate the claim. I couldn’t be happier Trupanion is providing protection for my dogs!
  • INSURER: Trupanion US
  • POSTED: 04/13/2021
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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8

out of 10

Rates have increased a lot even for just a 8 week old puppy from when I enrolled my previous dog.

Rates have increased a lot even for just a 8 week old puppy from when I enrolled my previous dog. Almost double. There was issues with the online application process that made it seem like the puppy wasn’t enrolled but Christian was able to double check and make sure everything was good

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10

out of 10

PetInsuranceReview recommened

Really empathic awesome service

Really empathic awesome service
  • INSURER: Trupanion Canada
  • POSTED: 04/13/2021
  • BY:
  • BREED: German Pointer
  • AGE OF PET: Over 8 years

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10

out of 10

PetInsuranceReview recommened

Smooth, Quick Claims Process

Very easy to complete aclaim form and upload supporting photos. Quick response and payment. Definitely recommend.
  • INSURER: Trupanion US
  • POSTED: 04/13/2021
  • BY:
  • BREED:
  • AGE OF PET: 1 - 8

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10

out of 10

PetInsuranceReview recommened

Quick and easy

It was quick, easy and coverage seems to be what I'm looking for.
  • INSURER: Trupanion US
  • POSTED: 04/13/2021
  • BY:
  • BREED: Weimaraner
  • AGE OF PET: 1 - 8

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