154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,229 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,311 reviews

4.9
Healthy Paws

10,744 reviews

4.9
Fetch

27,422 reviews

4.9
Trupanion

62,926 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 14, 2010

Great Service

We have a new puppy and enrolled in Trupanion with zero deductible. After a week of being covered our puppy had a slight yeast infection of the ear and Trupanion covered the price of the medication in 24 hours.

Insurer: Trupanion

By: Deron

Useful
October 13, 2010

Life Saver

My lab rescue came with a Trupanion brochure. My vet suggested we enroll in pet insurance. Thank goodness! We had over $5,000.00 in vet expenses in year one alone; dysplasia, allergies, conjuctivitis, etc. Trupanion paid us back 90% including emergency vet expenses after he swallowed a tennis ball.

Insurer: Trupanion

By: Diana

Useful
October 13, 2010

Life Saver

My lab rescue came with a Trupanion brochure. My vet suggested we enroll in pet insurance. Thank goodness! We had over $5,000.00 in vet expenses in year one alone; dysplasia, allergies, conjuctivitis, etc. Trupanion paid us back 90% including emergency vet expenses after he swallowed a tennis ball.

Insurer: Trupanion Canada

By: Diana

Useful
October 13, 2010

Not worth it unless if you have a puppy

I purchased Trupanion for my 8 year old dog because the company said that it would accept pets that have preexisting conditions but would not cover expenses related to those illnesses. The guidelines were pretty clear - any expenses related to the illness that was found before purchasing the insurance plan will not be covered. However, to my dismay, it seems that Trupanion evaluates every nitty gritty detail in order to deny your claims for any future illnesses that may incur. For example, my dog had to be rushed to the ER because he was vomiting and lethargic. As a result, he was diagnosed with Pancreatitis. Trupanion got back to me and sent me a letter that copied and pasted every comment starting from 2 years back when I informed my vet of incidents when he had indigestion and vomited. They said that those were "preexisting symptoms" that led up to my dog's illness 2 years later. Note, the vet never found any kind of stomach related illnesses until recently when I submitted the claim. Another problem I have with Trupanion is that they try to find any reason to deny your claim. For example, they approved one claim when my dog caught a cold from another dog, but when I submitted 2 more claims for the same illness, they denied them because "it was related to his preexisting condition." Seriously, I am on the fence about canceling my account with them right now. It makes no sense for me to continue purchasing Trupanion's service if they are not going to provide me any.

Insurer: Trupanion Canada

By: Kim

Useful
October 13, 2010

Epitome of GREAT customer service

Embrace has been a pleasure to work with since the day I signed up 3 years ago. I haven't had any major medical issues with my dog (minor skin issues/allergies/ear infections etc), hence no payments/checks made yet. However, whenever I have had claims processed to be put towards my deductible, it's been done quickly, efficiently, and most importantly, with such a pleasant and helpful attitude. Most insurance companies look for reasons to reject your claim -but Not Embrace. I am blown away by how willing to help each representative is. They are the epitome of great customer service. So far so good! And I have recommended them to others, as well as my vet's office, and I only hear good things in return as well. They definitely go above and beyond, over other pet insurance companies.

Insurer: Embrace

By: Maddie's

Useful
October 13, 2010

I don't get it

They don't cover congenital conditions at all and coverage for hereditary conditions is only for pets less than 2 and that is limited. Why would any thinking person purchase this policy?

Insurer: Pets Best

By: Michelle

Useful
October 13, 2010

So far so good

Hello, I just submitted my first claim after rushing my Blondie to the hospital while she kept vomiting blood. The claim got processed rather quickly.Of course, because it was a first claim, after the deductible, there wasnt much left in terms of dollars. But still almost 200 dollar which I am getting back:) But I'm still glad that this went smooth. It reassures me for future claims and problems.

Insurer: Embrace

By: Lynn

Useful
October 12, 2010

Very impressed!

Daringly, i chose an English Bulldog for my first dog. After realizing how much this cute little ball of wrinkles would cost me in vet bills, i started to get a little nervous. I chose Embrace because they cover breed specific and genetic conditions, which would be the cause of most of my bullies vet visits. Right off the bat, my little bully suffered one rash after another and eventually cherry eye, a genetic condition requiring a very expensive surgery. i submitted the claim to Embrace with fingers crossed. I expected, like most insurances, that there would be some sort of fine print stating that the surgery would not be covered. I was never so happy to be wrong. Embrace covered the surgery and saved me over $500. They are efficient, attentive, and timely when it comes to reviewing claims. They kept me informed as to the status of my claim and even followed up to make sure i had received my return. I would recommend Embrace to any pet owner especially one who owns a purebred animal potential health problems. I'm very impressed!

Insurer: Embrace

By: Megan

Useful
October 12, 2010

well worth it

Our Westie has been covered since day one. The insurance has more than paid for itself. She developed a worm called ringworm and it was a costly diagnosis and treatment but the insurance plan sure helped. She is one of the family and we wouldn't be without our pet insurance.

Insurer: Petsecure

By: Paul

Useful
October 12, 2010

I LOVE these guys!!!

You are absolutely the BEST!!! Anyone with pets really should be part of your family.Your service just keeps getting better and better! The direct deposit is an outstanding option. I am so happy to have my pets in your hands. Gratefully, Dee, with Kai, Halia, Bailey and Gracie

Insurer: Pets Best

By: Dee

Useful

Compare top pet insurance providers plans.