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Quality Customer Service & Timely Reimbursements
My 21mo. old dog recently had to have a significant amount of testing and blood work done to rule out some health problems. I was reassured to have my Embrace policy in place and be in the position to authorize the tests and better determine the cause of her health issues. During the process, I also received email updates from Embrace customer service reps as to the status of my pet's claim. I appreciated this and found it very helpful.
Insurer: Embrace
By: Lori
Been a great company for us!
Our 2 year old golden retriever has had a few incidents this year (bee sting in the face, pneumonia in the summer, GI problems -all were handled timely and very fairly - we have been very satisfied and happy that we found Embrace for him as a new puppy(which we highly recommend doing!) Very good recommendation from a good friend!
Insurer: Embrace
By: Dianne
Glad to have ASPCA
"When we bought our Tibetan Terrier we immediately started searching for pet insurance and based on our research we chose ASPCA, and based on our experience so far this was the right decision. A couple of months ago our puppy caught kennel cough and struggled to recover from it, we had to make several trips to the vet and two rounds of antibiotics before she managed to recover. Submitting the claim was a streamless process, we did it all on line and the speed at which our claim was processed was great. We hope we do not have to use our insurance going forward as we want a healthy dog but it gives us great piece of mind to know that should we need to we can with ease, I would definitely recommend ASPCA to anyone"
Insurer: ASPCA
By: Millie
Processing of Wellness Claims in 2010
I purchased pet insurance for two new Pomeranian dogs in 2010 (a 1.5 yr old male and a 2 month old male). Got both dogs neutered + had microchips implanted during the year plus wellness shots for the puppy. However, I delayed sending in the wellness claims until the end of the year and had overlooked the 60 day limit on normally submitting claims. I called the office before sending in the claims in December and was encouraged to submit everything even though some of the claims were over 8 months old. Embrace processed the claims very quickly and I did receive refunds for all the claims I submitted. The staff has been very professional over the phone and in sending me emails on the status of the claims as they were completed. I am a licensed insurance agent in California and would highly recommend Embrace for anyone wanting to get insurance for their pets.
Insurer: Embrace
By: Michael
Great return on my claim- fast and no problems
I just got the insurance in September and also added hip dysplasia to the coverage just in case. My dog started limping in November and I was able to get the necessary tests to diagnose his problem because I had pet insurance. It ends up the vet suspects he has hip dysplasia due to the tests and now I can treat it properly. Trupanion was so easy to work with and I got a check in 4 -5 weeks. The paperwork was easy also. I am very happy I chose Trupanion to be my pet insurance company. I did alot of research before choosing them and they seemed to be the best, but you are never quite sure until you have to submit a claim, now I am sure I picked the best company!
Insurer: Trupanion
By: Lori
Great return on my claim- fast and no problems
I just got the insurance in September and also added hip dysplasia to the coverage just in case. My dog started limping in November and I was able to get the necessary tests to diagnose his problem because I had pet insurance. It ends up the vet suspects he has hip dysplasia due to the tests and now I can treat it properly. Trupanion was so easy to work with and I got a check in 4 -5 weeks. The paperwork was easy also. I am very happy I chose Trupanion to be my pet insurance company. I did alot of research before choosing them and they seemed to be the best, but you are never quite sure until you have to submit a claim, now I am sure I picked the best company!
Insurer: Trupanion Canada
By: Lori
Friendly and Fast
I have had my dog insured through Embrace for two years and it has been wonderful to work with them. I have one of the most accident prone dogs around and Embrace has been friendly for me and my vet to deal with as well as prompt in their responses and reimbursements. I would recomend everyone to have such a helpful and responsible insurance for their pet!
Insurer: Embrace
By: Sarah
Wellness Coverage
This is our first year on Wellness after several years on another company. Communication is great. Highly recommend getting the Wellness coverage. We have submitted for annual exams, flea and tic prevention and Heartworm prevention and they process and pay much faster than our old company. We have coverage on two Beagles and so far are very pleased. Have not had any illness claims.
Insurer: Embrace
By: Dan
Great job on reimbursements
I wanted to take time at the end on the year to thank you for the great coverage and the very helpful customer service when calling in. My claims are handled in a very timely manner and I would most definately recommend this Insurance Co
Insurer: AKC
By: Greg
First Claim completed successfully
I have been a customer at Embrace for about two years, insuring my two year old spaniel mix. We chose only to cover illness and accident, and luckily have not had to use it until our dog scratched his cornea in November. The reimbursement process was extremely straightforward and timely, and I couldn't be more pleased.
Insurer: Embrace
By: Katie