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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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Most selected providers in "November, 2025"

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Providers with highest rating

Embrace

20,315 reviews

4.9
Healthy Paws

10,754 reviews

4.9
Fetch

27,432 reviews

4.9
Pets Best

14,139 reviews

4.9
Trupanion

62,958 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 30, 2011

prompt fulfillment of claim

I have been very satisfied with AKC Pet Health Care plan. They pay very promptly and it is easy to file claims.

Insurer: AKC

By: Colleen

Useful
January 29, 2011

Fast, easy and customer oriented...

I recently subscribed to Embrace Pet Insurance back in August of 2010, and here it is only 5 months and my puppy Coco Chanel (the cutest puggle)found a medication bottle; chewed it up with its content. I had no idea where she found it, or how many of the pills she ate. I had to rush her to the emergency vet hospital and they had to provide several procedures to ensure that all the medication was out of her system. I went home downloaded the medical claim form and took it back to the vet hospital. The gals there were very helpful in filling out the form and faxing it to Embrace. I got home and decided to check my e-mail. To my surprise I had already received an e-mail confirmation of my claim. It has been five days, and in my e-mail again today, was another e-mail explaining my claim reimbursements and a note staing that my check was on the way. I could not be happier with this first time expperience. Thank you Embrace. If you are having difficultly in choosing a health insurance company for your animals, I highly recommend Embrace. Nancy Carmichael, CA

Insurer: Embrace

By: Nancy

Useful
January 29, 2011

ASPCA Pet Ins, Is a really good Idea!

We decided to get pet insurance after having two ACL replacements on our lab/newfoundland. Which cost us out of pocket over 10k. After he passed we got a puppy golden girl, and decided that it would be a good idea to get coverage while she was young and before anything went wrong. So far she is as healthy as can be. But the insurance has already paid for itself just in well visits and a small injury. Highly recomend having pet insurance.

Insurer: ASPCA

By: Amie

Useful
January 28, 2011

Great for wellness

I currently have three dogs covered with Embrace and thankfully none have met their deductible, at this point,for accident or illness. We treat them holistically as much as possible and it has helped to have their blood work covered through the wellness plan. Customer service is wonderfully responsive!

Insurer: Embrace

By: Barbara

Useful
January 28, 2011

Didn't think I would need it, great decision.

I bought this for Annie, my Shelter rescue Stafford after seeing some friends with some hefty Vet. bills. She was always very healthy with only annual visits. Six or so months after purchasing she starts collapsing for no reason which turned out to be a neck nerve issue. Two months later I find a tumor on her chest. Two surgeries later and in the second month of chemo therapy shes doing well, and I sure as heck am glad I can recoup some of the bills. Submission is easy via fax, email, mail and you can track your claims online. Payments are usually made within a few weeks of submission. Overall as pet insurance goes, this is a solid plan. Make sure you get the continuing care so you are covered from the previous year injuries.

Insurer: ASPCA

By: Scott

Useful
January 28, 2011

All positive

So far I haven't had a big claim and I hope never to have one. My injury claims have been for wellness and small things like ear infections and a sore back. Every one has been handled promptly with awesome customer service. Everyone is incredibly professional and friendly. I've had Embrace for two years for both dogs.

Insurer: Embrace

By: Suzanne

Useful
January 28, 2011

Excellent Reimbursement

Mercesdes, our 10 week old great pyrenee puppy, recently got ahold of a fallen glass Christmas tree bulb and upon breaking it in her mouth swallowed the majority of the ornament. We'd gotten Trupanion for added protection, we thought we wouldn't need. All dogs can have unexpected health problems that cost a great deal of emergency vet. care, and Mercedes needed this immediately. The specialists had to do surgery on her, and there was no way we could have afforded it, but Mercedes insurance company promised to pay over 90 percent. Well, we just received notice within a month, that over $3000. worth has been covered. We are elated and very grateful. Thank You, Trupanion!!!

Insurer: Trupanion

By: Heather

Useful
January 28, 2011

Excellent Reimbursement

Mercesdes, our 10 week old great pyrenee puppy, recently got ahold of a fallen glass Christmas tree bulb and upon breaking it in her mouth swallowed the majority of the ornament. We'd gotten Trupanion for added protection, we thought we wouldn't need. All dogs can have unexpected health problems that cost a great deal of emergency vet. care, and Mercedes needed this immediately. The specialists had to do surgery on her, and there was no way we could have afforded it, but Mercedes insurance company promised to pay over 90 percent. Well, we just received notice within a month, that over $3000. worth has been covered. We are elated and very grateful. Thank You, Trupanion!!!

Insurer: Trupanion Canada

By: Heather

Useful
January 28, 2011

So Far, Delivering as Promised

We've been pet owners for 4 months with a 6 mth old Chihuahua named Harlie. Because of the disparity of price structures and reimbursement schedules between insurance companies, our search for the best insurance coverage actually began by first realizing finding a Vet with a good reputation with reasonable fees was the first step. We found that spaying in our geographical area ranged from $170 to over $400+ for Harlie--quite a spread for the same procedure. By finding a Vet with reasonable rates we assured ourselves of getting the best reimbursements from any insurance plan we selected. We decided not to go with a company with a benefits schedule such as the VPI plan which has several pages of very confusing medical codes and procedures broken down into 2 columns that I couldn't figure out even after speaking with their rep. Then there's the long list of exclusion medical codes that I'm sure seem small, until you find your pet falls into one of those areas when it comes time to file a claim! Embrace seems to have a well balanced plan that will cover the high cost of an emergency treatment, while also providing great Wellness coverage benefits--better than any other plan we looked at. Embrace also allows you to tailor your deductible and co-pay to further reduce your premium should that be an issue for you. So far, the claim process has been very simple and reimbursement times have been reasonable (within 2 weeks). The staff sends status emails every step of the way o

Insurer: Embrace

By: John

Useful
January 27, 2011

Rip Off ASPCA

I bought the insurance and a year later my dog had to have an ACL which is common on small dogs. Since 2 years previous tot he insurance he had it on the opposite side, ASPCA concluded it was a preexisting condition. ASPCA never mentioned in their advertising or comments that such a thing could occur other than 6 months. It cost me over $2000 and when I complained, ASPCA would not even respond. ASPCA are a bunch of groups conning people who own pets with no real caring. Use another insurance company. DON'T GET RIPPED OFF.

Insurer: ASPCA

By: Mike

Useful

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