154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,323 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,313 reviews

4.9
Healthy Paws

10,746 reviews

4.9
Fetch

27,427 reviews

4.9
Trupanion

62,944 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 05, 2011

Thank you Pets Best Insurance!

Our yellow lab Bubba recently had to have surgery for his fractured teeth. What an unexpected expense this created for us (over $2,000!) Thank goodness for Pets Best, which paid the majority of his surgery very promptly and efficiently! I don't know what we would have done without this coverage! We recommend Pets Best to all of our friends and family. Thank you Pets Best!

Insurer: Pets Best

By: Trish,

Useful
February 04, 2011

Great!

This is my first experience as an adult pet owner (I had pets when I was a kid, but no responsibilities). I researched reviews for several pet insurance companies and Embrace seemed to have the most favorable, so I went with them. I've had them for about 4 months now and have submitted one Wellness claim, for my puppy's neutering and microchip. The process was quick and painless, and I got my check in what seemed to be a blink of an eye. Terrific customer service...I got quick responses any time I had an inquiry. The only thing I wish they had was an interactive website showing my account and activity. I think if Embrace had that, it would be a 10, no doubt. Thank you Embrace! Hopefully I won't need to use you very often, but the peace of mind I receive is worth it!

Insurer: Embrace

By: Hanzo

Useful
February 03, 2011

Quality service at Pets Best

A few weeks back my 11 month old blind kitten passed away due to FIP. Last year was the first year I ever got pet insurance, for Dash and my other cat Harry. I never thought I would have to make a claim so soon, but Pets Best claim form was easy to fill out and they had multiple ways of submitting the claims. I quickly got a confirmation that the received my claims and were processing. They completed the process well before their allotted time (and sent my an e-mail update) and my checks arrived 3 days later. They were very kind on the phone when I cancelled Dash's policy. I feel very fortunate to have chosen Pets Best and I will remain a loyal customer. Thank You Pets Best.

Insurer: Pets Best

By: Jules

Useful
February 03, 2011

Great Dental Coverage

Embrace Dental insurance is great. It covered everything it said it would, which is exactly what i want in pet insurance. If you are looking for honest and great coverage as well as extremely helpful service, look no further than Embrace. And what i really like is that if i call after hours i can leave a message and they will get right back to me the next morning. I am extremely happy with Embrace.

Insurer: Embrace

By: Patrick

Useful
February 03, 2011

So far so good!

I have nothing bad to say about Trupanion! I have a very accident prone 2 year old Boxer. I purchased this insurance last year as I was sitting in the waiting room of the E.R. when my guy drank antifreeze and cost me over $4,000. It has been by far the best decision I made. We have had several injuries since then, the most recent being a severed artery needing surgery! Now, my dog loves to injure himself after hours so these all end up being costly E.R. bills and I must say I am very satisfied with my timely reimbursement and customer service. Plus with these economic times every little bit helps, we could be getting nothing back.

Insurer: Trupanion

By: Andrea

Useful
February 03, 2011

So far so good!

I have nothing bad to say about Trupanion! I have a very accident prone 2 year old Boxer. I purchased this insurance last year as I was sitting in the waiting room of the E.R. when my guy drank antifreeze and cost me over $4,000. It has been by far the best decision I made. We have had several injuries since then, the most recent being a severed artery needing surgery! Now, my dog loves to injure himself after hours so these all end up being costly E.R. bills and I must say I am very satisfied with my timely reimbursement and customer service. Plus with these economic times every little bit helps, we could be getting nothing back.

Insurer: Trupanion Canada

By: Andrea

Useful
February 03, 2011

Excellent cost benefit ratio

Just had another excellent experience with Pets Best. Turned in all items for reimbursement associated with 5 month old Pandi Belle's wellness policy, including spaying, and was pleasantly surprised to the see the EOB and attached check by return mail in less than a week. I do not see how this excellent company could improve on that type of service. Once again, thank you, Pets Best, for the secure knowledge that you're part of the team that has our little pup is in good hands. This is our second claim experience with Pets Best. The first, in 2010, following a suspected poison ingestion by our daughters ShiPoo, was handled with equal facility.

Insurer: Pets Best

By: Karl

Useful
February 03, 2011

Very happy with Embrace Insurance

I love the ease of turning in the Wellness Claims and the turn around is quick. It's nice to have an Insurance company that is so helpful and the followup emails are nice too. Thanx!!! Keep up the great work. My chocolate lab is a happy dog :) I have alredy refered you to another person and they are happy with the service too.

Insurer: Embrace

By: Cindee

Useful
February 03, 2011

Pet Insurance for peace of mind

We decided to get Pet Insurance because we knew no matter what happened to our Weimaraner, Riley, we would do what ever we had to in order to save his life. Having the insurance gave us peace of mind because we would have help with the vet bills if something were to happen. Since he is older and more likely to have issues, we felt getting the insurance was the right thing to do. It was easy to purchase, the claim form is easy to fill out and we have been reimbursed with ablsolutely no problem.

Insurer: ASPCA

By: Carol

Useful
February 02, 2011

Pets Best, you're the Best

My dog, Bentley, a four year old toy poodle/bichon mix has had ongoing problems because of Immflamatory Bowel Disease and Pets Best has been invaluable in helping with the costs of this illness. Now, he has developed a blood disorder where his immune system is attacking his red blood cells and has caused severe anemia. The Vet costs, along with hospitalization, blood tests and a blood transfusion were extremely expensive. I was very worried about Bentley and knowing I had good pet coverage definitely eliminated a lot of stress. I submitted my bills and was reimbursed in a matter of days. I have highly recommended to my veterinarian, Pets Best Insurance for anyone interested in pet insurance. They were professional, extremely kind and processed the claims in a very timely manner. Knowing they were there for me, was immeasurable while dealing with a very sick dog. Pets Best, you are the BEST!

Insurer: Pets Best

By: Patricia

Useful

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