222,444+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,444 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Agent offered me various methods of…
Agent offered me various methods of filing claims since I could not download app on my computer she said I could fax or email or mail and you had a phone number available for people like me that is not good with electronics Thank you and agent was very kind and knowledgeable
Insurer: Prudent Pet
By: Jeanie Herring
Very fast processing of my dog’s ER…
Very fast processing of my dog’s ER claim!!
Insurer: Embrace
By: Kim Weete
PetsBest takes a long time to process a…
PetsBest takes a long time to process a claim, close to 30 days. Preexisting condition definition is very broad, be sure you understand it before signing up. For example: if there is a record of your dog ever itching, they may exclude any Dermatology condition.
Insurer: Pets Best
By: Linda Van Mierlo
Very friendly service
Very friendly service. Took time to review everything with me and answer all my questions.
Insurer: Sonnet
By: Megan
Reasonable cost for plan
Reasonable cost for plan, have not used it yet will know more.
Insurer: Nationwide
By: Zeus
Chris came through sooner than expected!
Chris clearly understood my inquiry and took time to research it on the phone. When he recognized that my claim had not yet been paid, he escalated the issue and managed my expectations for resolution. When I called on 8/25/2025, Chris explained it could take up to 15 days to complete the review. I received the payment for my claim today, 8/27/2025. Fortunately, he followed the best practice of service to under-promise and over-deliver. Thank you Chris!
Insurer: Embrace
By: Tammy Knoll-Anderson
Couldn't just sign up for accident…
Couldn't just sign up for accident insurance. I don't know if that was my fault or that you can't just sign up for accident insurance. Also I tried to login to my new account three times and was unsuccessful. I don't know if it's because we have an annuity with you as well.
Insurer: Nationwide
By: Judy Cohen
Wonderful experience
The agent with whom I spoke was a complete gem of a person. Patient, helpful, knowledgeable, did not apply pressure to buy. That the online quoting system keeps your quote and allows you to amend it while you experiment with your coverage is so helpful. Sonnet saved me money on both my policies!
Insurer: Sonnet
By: L.S.
Waste of time and money
Waste of time and money
Insurer: Nationwide
By: customer
I wouldn't ever recommend this company
I would never recommend this company. In respect to my policy they have been unethical and fringe on fraudulent practices in my opinion where I am concerened. Good luck getting through to a live person and having anyone return your calls! I had an incident in a parking lot in 2022. I was parking and another driver backed into me. I had zero damage while the other driver incurred some. I did the appropriate and called Sonnet to report it. Initially I was told I was not at fault, Days later I was contacted by Sonnet and told I was actually 50% at fault (for someone else backing into me???) I didn't fight it because I had no damage and didn't see the point, regardless it was a zero dollar claim. As Sonnet is no longer offering auto insurance in Alberta, I have been looking for another insurance company. Imagine my frustration and anger when I discovered that Sonnet has rated this as an at fault accident with "Direct Compensation Property Damage" which have trippled my insurance premiums!! The best part is that Carfax has this reported as a ZERO dollar claim. So how can they have me rated as a higher risk when they reported this as a NO claim??? Once again, no one has gotten back to me and my policy lapses in early September and I have been fighting with this for over 2 weeks. If you're looking for insurance and you get a decent quote with them, my advice is RUN! Find an insurance broker local to you, that you can actually see in person if you need something.
Insurer: Sonnet
By: Jill Christine