154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

334,679 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,681 reviews

4.9
Healthy Paws

10,930 reviews

4.9
Fetch

5,129 reviews

4.9
Trupanion

58,905 reviews

4.9
Pets Best

14,565 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 27, 2020

Healthy Paws is the best pet insurance!

This company has hands down the best customer service! They make it stress free and easy to file a new claim. The process of claims are around 3-10 days and any coverage that is owed back to you is in your account within a few days. Our puppy was sick and they even reached out to ask how he was! What insurance company does that?!! None! I’m so impressed that they even care and check in with their clients. If you have a pet get insurance and use Healthy Paws, you will not be let down! They have my business forever more!

Insurer: Healthy Paws

By: Rachael

Useful
May 27, 2020

Reimbursement isn't what you think

I must admit, Healthy Paws claim submission is very simple and customer service will get back with you fairly quickly. What I didn't like is, that instead of Healthy Paws giving me my reimbursement in monetary form, they took it upon themselves to give me my reimbursement by adding it to my next premium. This is not what was told to me prior to me signing up with them. You pay all this money monthly and you cant get your reimbursement back in hand. So in other words, "Healthy Paws will NOT reimburse. They will always keep their monies within their company!" Not a happy member at this time.

Insurer: Healthy Paws

By: Deborah

Useful
Verified May 27, 2020

Very easy, very quick!

This process was so easy, and so fast. I submitted my claim on a Sunday of a holiday weekend, and still received the completion of my claim in less than 4 days, and the money reimbursed was in my account the day after. I am extremely impressed and so happy that I chose Trupanion. My only complaint is that I wish exam fees were covered - but hey, nothing is perfect!

Insurer: Trupanion

By: Isabelle

Useful
Verified May 27, 2020

As the proud new owner of a Persian…

As the proud new owner of a Persian kitten I want to always be able to provide the best care for Her. ASPCA ins was one of the only I could get that had all three catagories, Wellness, Illness and Accidents at an affordable rate. So far I have just used the Wellness benefit and out of the initial charge from the vet of 117.00 I was reimbursed 96.00 which was exactly what I had expected and this benefit will help toward the cost of spaying. I hope I never have to use the Accident or Illness but life is unpredictable and I choose to be prepared. This insurance is easy to customize, easy to submit claims and even provides a Telemed type service. This is an easy choice.

Insurer: ASPCA

By: Karen Nelson

May 27, 2020

Fast and Easy

We had an unexpected medical emergency for Charlie. Submitting the claim was easy. The review and reimbursement was fast. Nationwide even sent a follow up asking how Charlie was doing showing compassion.

Insurer: Nationwide

By: Don

Useful
May 27, 2020

Embrace Insurance is the best investment we've made in our dog.

Embrace Insurance enabled us to keep our dog, Tia, healthy and comfortable through her many health issues. We were able to enjoy her life longer than we'd expected. Our claims with Embrace were answered promptly and we received timely payment. We continue to recommend the company to our friends and family.

Insurer: Embrace

By: beverly

Useful
May 27, 2020

Straightforward and flexible

We had a great experience with the Customer Service rep. She was very helpful and patient and provided all the information we needed. She answered all our questions patiently and provided helpful information for us t odd the right decision. Wait period was reasonable and choices are easy to decide.

Insurer: Pets Plus Us

By: Amin

Useful
Verified May 27, 2020

The best ever Trupanion so caring and loving for our animals love them

All I can say is so awesome

Insurer: Trupanion

By: Jan

Useful
May 27, 2020

Very Helpful!

Website and claim forms very easy to navigate. Customer service is very helpful.

Insurer: Nationwide

By: Nicole

Useful
May 27, 2020

Easy and fast

Submitting a claim online is very easy; however, I never expected to see a check from you so quickly. Especially in the midst of a pandemic. Thank you!

Insurer: Nationwide

By: Tamika

Useful

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