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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


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Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

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October 27, 2011

The Netflix of Pet Insurance Companies

I signed up for Trupanion last year. At the time they were just pushing through a massive rate increase to certain customers, yet they were still offering me a decent rate. I asked them about that and they assured me that this was an unusual occurrence and that only certain outliers were affected. Now one year later it is me getting the 50+% rate increase for no apparent reason other than the desire to soak their customers and line their own pockets. Bye bye. BTW, even before they did this I was considering switching. One of my cats had a upper respiratory infection when she was a kitten, not at all uncommon for kittens. She got some meds, and a week later got a clean bill of health. 6 months later she had a re-occurance, and Trupanion told me that all future such claims would be denied, because it was a "pre-existing condition". Really? A viral infection? Oh well, glad I'm switching to a more legit insurer. I'd urge others to do the same.

Insurer: Trupanion

By: Brian

Useful
October 27, 2011

Embrace Reversed Their Decision

This is my first experience with Embrace. They initially denied my pet's claim ( She had been stung by a bee and Embrace catorigized this as a dermitiloligal issue )and after having them look back into her history and re-contacting our vet Embrace reversed their decision to cover the bee sting. They kept us well informed during the re-evaluation process always contacting us via e-mail to keep us in the loop.

Insurer: Embrace

By: Toby

Useful
October 26, 2011

not happy pet owner

I first decided this time on trying trupanion insurance for my newfoundland that was about 10 week old and now he is 2 yrs old. i have never made a claim. i know they have raise the price 40.00 more. they say the never raise the price due to age, the raise it because Advancements in veterinary medicine continue to improve the quality and lengthen the life of our pets. so i will be canceling my membership..

Insurer: Trupanion

By: janet

Useful
October 26, 2011

not happy pet owner

I first decided this time on trying trupanion insurance for my newfoundland that was about 10 week old and now he is 2 yrs old. i have never made a claim. i know they have raise the price 40.00 more. they say the never raise the price due to age, the raise it because Advancements in veterinary medicine continue to improve the quality and lengthen the life of our pets. so i will be canceling my membership..

Insurer: Trupanion Canada

By: janet

Useful
October 26, 2011

Sydney says Thx

Never figured I would have health problems with my champion bread Russian Blue, but decided to after a friend had several larger vet bills with their dog. So gald I did, at 5 years old Syd got sick and the vet bills grew really quick.

Insurer: ASPCA

By: Danny

Useful
October 26, 2011

peace of mind

not expensive and prompt claim response. I have 5 cats, so the cost is worth it to me. After surgery for removal of a tumor, received 80% of the cost in 2 weeks.

Insurer: ASPCA

By: JoAnn

Useful
October 26, 2011

first pet owner, love this insurance

I adopted my first pet on Feb 2,2011, an adorable mix of dachshund and jack russell . She has had 5 accidents since i took her home ranging from pulling out her nail to eating 30 advills.....needless to say all were emergency care, and very costly,. I submitted the claims and the claim was settled with in there stated time of 10 days. I wish my personal insurance were as good as this.

Insurer: Pets Best

By: tricia

Useful
October 26, 2011

Great experience

My maltese has been covered with PetsBest since he was about 2. I decided to look for insurance after he was attacked by a German Shepard and I had to foot the bill! It was over $2000! Im almost done paying this bill and decided after that incident to never, ever go without pet insurance! The monthly cost is minimal, compared to what I spent on his injuries. Ive used them 3 times, one claim wasnt covered because it was considered preventative (he had contracted ghardia(sp?)), and then 2 more times because he had gastroenteritis. Those claims were paid for. It did take a little time to get my reimbursement check but no more then what they state about 10-14 days.I found the claim forms easy to complete and simple to understand. I did everything via email, and fax. Overall, Im satisfied with them and would recommend them.

Insurer: Pets Best

By: Arlene

Useful
October 26, 2011

Major disapointment

There's a lot of confusion about how to submit forms, certificates and change the deductible. They draw you in very well at first then give you hard time about getting coverage. I've spoken to lovely people thee and very curt and snotty people as well. I'm looking into changing to a higher rated company before my dog turns a year.

Insurer: Trupanion

By: sparkles

Useful
October 26, 2011

Major disapointment

There's a lot of confusion about how to submit forms, certificates and change the deductible. They draw you in very well at first then give you hard time about getting coverage. I've spoken to lovely people thee and very curt and snotty people as well. I'm looking into changing to a higher rated company before my dog turns a year.

Insurer: Trupanion Canada

By: sparkles

Useful

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